Senior Control Room Supervisor
| Posting date: | 02 July 2024 |
|---|---|
| Salary: | £37,000 per year |
| Hours: | Full time |
| Closing date: | 15 July 2024 |
| Location: | Greenwich, South East London |
| Remote working: | On-site only |
| Company: | AEG Europe |
| Job type: | Permanent |
| Job reference: |
Summary
Do you want to wow our customers and employees at The O2 by keeping them safe and secure?
Want to work for a company named in the Sunday Times Best Places to Work 2024?
We are looking for a Senior Controller to join our amazing Security team at The O2.
In this role you will
Provide The O2 with a professional, efficient and effective control room service by ensuring Standard Operating Procedure's for Health & Safety and Security are maintained
Support emergency procedures and the Site Duty Manager during major incidents.
Operate and supervise all Control room systems.
Manage the Security Operations Control Centre (SOCC) Control Room Operator employees and identify any training needs
Ensure compliance of control room and CCTV legislation and Data Protection Act 2018
Support our Security Strategy.
We are looking for someone who
Is a SIA CCTV Operator with relevant Control Room Experience
Has experience of working in a customer service environment and is committed to working to high standards and providing the highest level of visitor care
Has previous experience of supervising, developing and motivating teams, ideally in a busy customer facing environment.
Thrives in a very busy environment and maintains patience and empathy even when working under pressure
Has good computer literacy, including all Microsoft Office applications and has the ability to grasp new systems quickly
Is experienced in handling radio and telephone communications.
A real team player, you will collaborate with teams across The O2 to achieve our goals of keeping everyone safe.
We'll give you a thorough induction on how we work at AEG. Our induction and onboarding programme is a great way to meet other new starters and to learn about our culture and values. We will give you training in our systems, policies, and procedures so that you'll be set up for success. From the moment new employees join us, they're welcomed with open arms and a plethora of exciting perks. Not only can they choose a free show and to climb The O2, but we also ensure that our employees are continuously engaged and rewarded throughout their journey with us.
Where: You'll be based at The O2, Peninsula Square, London SE10 0DX. We offer flexible start and end times and welcome flexible working conversations.
So why apply?
AEG is an inclusive organisation where we value everybody's contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all opinions. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always!
Recently named in The Sunday Times Best Places to Work 2024, why not find out why our employees love working here: https://aegeurope.com/life-at-aeg/
You can find out about our benefits here: AEG Benefits
Our commitment to inclusion
We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.
Want to work for a company named in the Sunday Times Best Places to Work 2024?
We are looking for a Senior Controller to join our amazing Security team at The O2.
In this role you will
Provide The O2 with a professional, efficient and effective control room service by ensuring Standard Operating Procedure's for Health & Safety and Security are maintained
Support emergency procedures and the Site Duty Manager during major incidents.
Operate and supervise all Control room systems.
Manage the Security Operations Control Centre (SOCC) Control Room Operator employees and identify any training needs
Ensure compliance of control room and CCTV legislation and Data Protection Act 2018
Support our Security Strategy.
We are looking for someone who
Is a SIA CCTV Operator with relevant Control Room Experience
Has experience of working in a customer service environment and is committed to working to high standards and providing the highest level of visitor care
Has previous experience of supervising, developing and motivating teams, ideally in a busy customer facing environment.
Thrives in a very busy environment and maintains patience and empathy even when working under pressure
Has good computer literacy, including all Microsoft Office applications and has the ability to grasp new systems quickly
Is experienced in handling radio and telephone communications.
A real team player, you will collaborate with teams across The O2 to achieve our goals of keeping everyone safe.
We'll give you a thorough induction on how we work at AEG. Our induction and onboarding programme is a great way to meet other new starters and to learn about our culture and values. We will give you training in our systems, policies, and procedures so that you'll be set up for success. From the moment new employees join us, they're welcomed with open arms and a plethora of exciting perks. Not only can they choose a free show and to climb The O2, but we also ensure that our employees are continuously engaged and rewarded throughout their journey with us.
Where: You'll be based at The O2, Peninsula Square, London SE10 0DX. We offer flexible start and end times and welcome flexible working conversations.
So why apply?
AEG is an inclusive organisation where we value everybody's contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all opinions. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always!
Recently named in The Sunday Times Best Places to Work 2024, why not find out why our employees love working here: https://aegeurope.com/life-at-aeg/
You can find out about our benefits here: AEG Benefits
Our commitment to inclusion
We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.