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Applications Manager - Epic | Guy's and St Thomas' NHS Foundation Trust

Posting date:	01 July 2024
Salary:	Not specified
Additional salary information:	£66,718 - £76,271 p.a inc. HCA
Hours:	Full time
Closing date:	31 July 2024
Location:	London, SE1 7NJ
Company:	Guys and St Thomas NHS Foundation Trust
Job type:	Permanent
Job reference:	6431856/196-ITCS102

Summary

The Applications Manager role is a new position that will unify policies, procedures, practices and skilled teams initially across Guy’s and St Thomas’ & King’s College Hospital NHS Trusts. We have 2 roles available, these are in our Cadence and Community Teams.

As a senior member of the Applications Team the post holder is responsible for maintaining the integrity and advancing the development of the Epic modules associated with the area of care delivery in which the post is based, as well as any other associated software applications. They will be responsible for providing overall management of large scale and complex change and improvement projects as part of this role and; will be responsible for managing a selection of non-Epic systems within their team, working with MDI, GSTT, KCH and ITCS technology teams. Systems management includes the configuration of application functionality, on-going technical and system support to users, issuing user names and passwords, extracting and analysing data from the system and liaising with other Trusts’ IT departments and software suppliers.

The successful candidate needs to have a proven track record of delivering a programme of work on time and achieving key deliverables as well as experience of managing a large team. It is key that they have NHS System knowledge and experience with application support to be able to analyse and suggest ways to improve current workflows.

This role will require some travel between Guy's and St. Thomas', King's College Hospital and Royal Brompton and Harefield sites.

As an Applications Manager you will lead the configuration and deployment of a number of key modules within Epic to align with new workflows and patient pathways. We are seeking individuals who have appropriate qualifications and clinical or operational NHS experience. Accreditation in an Epic module is essential - preferably Cadence, Ambulatoryand experience of an Epic implementation in the NHS would be beneficial to evidence in your application. As an Applications Manager you will manage a team supported by a Deputy Applications manager, Senior Analysts and Analysts and take joint responsibility with other workstream leads for the delivery of future projects alongside BAU management.

You must be able to juggle multiple, sometimes conflicting deadlines and maintain strong working relationships across the wider end user community as well as others within the ITCS team. Strong communication skills, including the ability to break down barriers of understanding across teams and leading by example will be essential in this role.

Importantly we are looking for people with genuineenthusiasm and passion for digital transformation.



Guy's and St Thomas' NHS Foundation Trust (GSTT) and King's College Hospital NHS Foundation Trust (KCH) are two of London's largest and busiest teaching hospitals, with a long and proud history, international reputations for their speciality services, teaching and research excellence, and a strong profile of local services to local residents in South East London. Together the Trusts have an annual turnover of nearly £3bn and employ around 30,000 staff, with main GSTT sites at St Thomas' Hospital and Guy's Hospital, and main KCH sites at King's College Hospital, Denmark Hill, the Princess Royal University Hospital, Bromley and Orpington Hospital. The Trusts are key partners within King's Health Partners AHSC(KHP), and Guy's and St Thomas' merged with the Royal Brompton and Harefield NHS FT (RBH) in the Spring of 2021.

The two Trusts share a Chief Digital Information Officer (CDIO) and a vision for digital services that are lean and agile, that maximise the benefits of a shared service operating model, and deliver the digital ambition for both Trusts. This ambition is supported by a forward-looking and strategic approach, and significant investment in a new Electronic Health Record (EHR) which will catalyse a programme of work across both Trusts to transform the way technology and data is used across our services.

• Leading regular process review, feedback and system development meetings both within the systems team and with external stakeholders;

• Directing careful planning for systems implementation and the roll-out process; taking into account all dependent variables and liaise with all affected teams, staff and departments;

• Managing, co-ordinating and leading the multi-disciplinary applications team whilst ensuring a consistent approach to the configuration of the Epic modules and other associated software applications;
• Managing, co-ordinating and leading a team of Senior Analysts and Analysts;
• Leading in the development of both the required modules for Epic and other software applications associated with the area of care delivery in which the post is based while ensuring design integrity of the modules and applications;
• The post holder will be responsible for leading the establishment of effective partnerships and service improvement plans, supporting and developing new and innovative models of healthcare management and delivery;
• Analysing and suggesting ways to improve current workflows and working practices, the post holder will develop and oversee the direction and delivery of change projects, and support and enable senior managers, clinicians, partners and directors;
• Providing leadership directly and indirectly for project/change management and support and identity resources needed to enable project delivery;
• Working collaboratively with internal and external stakeholders to ensure effective management of interdependencies and delivery of objectives;
• Working with the appropriate stakeholders to analyse, negotiate and facilitate agreement for change to high-impact or critical workflows and current working practices, whilst managing expectations and resolving conflicts when necessary;
• Assisting with ongoing testing and upgrades of systems to ensure they are safe, usable, secure and robust, both following changes to configuration, as well as development of new releases of software;
• Delivering complex software demonstrations

For further information please refer to the job description and person specification


This advert closes on Sunday 14 Jul 2024