Imaging Booking Administrator
| Posting date: | 01 July 2024 |
|---|---|
| Salary: | £22,816.00 to £24,336.00 per year |
| Additional salary information: | £22816.00 - £24336.00 a year |
| Hours: | Full time |
| Closing date: | 10 July 2024 |
| Location: | Bedford, MK42 9DJ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9418-24-0943 |
Summary
To keep patients waiting informed of any delays liaising with imaging staff so that information given is current and accurate. In a courteous manner to communicate with patients, visitors and staff face to face, throughout the working day responding to queries, giving information and directions as required. To liaise with all staff within the department ensuring that the patient information is transmitted to the appropriate professional group in a timely manner. To respond to telephone calls GPs and external medical agencies on a daily basis. On a daily basis organise own workload seeking help when appropriate. As required demonstrate and teach own duties to new staff. Will be required to participate in annual appraisal system. Will be required to adhere to policies and procedures relevant to employment in the Trust. To be familiar with and to use continuously the Imaging Department and ICE and IPM computer system to register patients, track files, make appointments and deal with records of patients who do not attend. Undertake day-to-day housekeeping inclusive of backup of the CRIS computer system. Use CMIS Maternity system for checking details of patients. To make appointments when required- printing appropriate prep sheets posting or phoning patient depending on urgency of appointments To be familiar with the duties and provide cover for other members of the Clerical Imaging Directorate team when required to ensure that fully integrated office systems are maintained. To maintain records for the department, including DNA, waiting lists, number of referrals and ad hoc audit information. To schedule appointments on CRIS (Radiology computer system) taking into account the patients medical condition for example, diabetes, and forthcoming clinic appointments. Arrange associated details such as admission of patient for imaging procedures, book transport and translators. Check menstrual cycle dates for certain examinations. To provide straightforward clinical information to patients where necessary. On receipt of referrals register, the patient on PIMS (Patient Master Index) when appropriate and then if required to register and pend on CRIS. To scan referrals and other patient documents into CRIS as required. To move electronic orders to appropriate waiting lists on CRIS.