Service Advisor (Dealership)
| Posting date: | 01 July 2024 |
|---|---|
| Salary: | £25,000 to £30,000 per year |
| Hours: | Full time |
| Closing date: | 31 July 2024 |
| Location: | LE11 |
| Remote working: | On-site only |
| Company: | Ideal Recruit Ltd |
| Job type: | Permanent |
| Job reference: | Service Advisor -446371 |
Summary
Service Advisor (Motor Vehicle)
Loughborough
Monday – Friday Between 08:00AM – 18:00PM + Alternate Saturdays 08:00AM-13:00PM
£25,000 - £30,000 per annum DOE
Ideal Recruit are looking for a Service Advisor to join our client’s company in Loughborough. This is an exciting opportunity to work for one of the most reputable companies in the industry, who really look after their staff.
The Role:
Our client are seeking a Service Advisor who will ensure the highest level of customer satisfaction and care at all times for vehicle servicing and repair. You will be the main point of contact for all customer communication while the vehicle is in our Retail Centre.
Key Responsibilities:
• Book service and repair work always ensuring workshop and parts availability
• To keep customers fully informed of progress and advise of extra work needed
• To organise loan car bookings
• To invoice on time and accurately used warranty transactions are submitted and invoiced daily
• To obtain and process payments according to agreed policy’s
• To achieve hours sold targets as a member of a motivated team, Ensuring the WIP is kept to a minimum (Treating everyday as month end)
• To maintain accurate customer records on Kerridge & Dialog
• Help deliver balance scorecard results for department to meet manufacturers expectations
• To make telephone follow-up / Up sell / Progress calls
• To convert as many inbound / outbound calls into bookings as possible
Skills/Experience/Qualifications:
• Ideally full clean driving licence (6 points or less)
• Previous Experience within a Dealership
• Effective communication skills
• The ability to deliver customer excellence
• A good standard of verbal and numerical reasoning
• Computer literacy
• A keen eye for detail
• Previous experience in the role would be an advantage
• Previous experience in a target driven role
For a confidential discussion contact Sean King @ Ideal Recruit Warrington.
Unfortunately, due to a high number of applicants only those who are shortlisted for this position will be contacted, please take a look at our website for other positions available.
Ideal Recruit acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at Ideal-recruit.com