Duty Manager
| Posting date: | 27 June 2024 |
|---|---|
| Salary: | £27,000 per year |
| Additional salary information: | £27000PA (FTE 40 x hours) role is 30 hours |
| Hours: | Full time |
| Closing date: | 11 July 2024 |
| Location: | Newcastle Upon Tyne, Tyne & Wear |
| Remote working: | On-site only |
| Company: | Centre for Life |
| Job type: | Permanent |
| Job reference: |
Summary
Salary: Circa £27,000 pa (FTE 40 hours)
Hours: part-time (30 hours)
We are looking for a dynamic and enthusiastic duty manager to join our Visitor Experience Team. With experience from a customer focused background, you will deliver consistently excellent customer service and be capable of managing all aspects of the visitor experience.
You will manage, support and motivate a team in a busy customer-facing organisation, leading by example and having a positive attitude. You will ensure that every member of the team is welcoming and that all visitors have a great experience and are encouraged to visit us again. You will deal with any customer queries in a professional and caring manner always upholding the highest of standards.
You will be responsible for the opening and closing of the centre and ensuring that all operational and security procedures are adhered to. The science centre is open 7 days per week, with evening events taking place throughout the year so a flexible approach and the ability to work to a rota system is essential. Ideally, you will also have flexibility to work additional hours at peak times as needed.
Life is a welcoming and friendly place to work. We offer a range of staff benefits including access to wellbeing initiatives, an employee assistance programme and discounted car-parking in the centre of Newcastle.
The successful applicant will be subject to a DBS check. Details of our DBS policy is available on request. For further information regarding this post, please refer to the job description and person specification on our website.
To apply for this vacancy, please complete the short online application form which can be accessed from our website at https://jobs.life.org.uk/ by midday Thursday 11 July 2024.
Hours: part-time (30 hours)
We are looking for a dynamic and enthusiastic duty manager to join our Visitor Experience Team. With experience from a customer focused background, you will deliver consistently excellent customer service and be capable of managing all aspects of the visitor experience.
You will manage, support and motivate a team in a busy customer-facing organisation, leading by example and having a positive attitude. You will ensure that every member of the team is welcoming and that all visitors have a great experience and are encouraged to visit us again. You will deal with any customer queries in a professional and caring manner always upholding the highest of standards.
You will be responsible for the opening and closing of the centre and ensuring that all operational and security procedures are adhered to. The science centre is open 7 days per week, with evening events taking place throughout the year so a flexible approach and the ability to work to a rota system is essential. Ideally, you will also have flexibility to work additional hours at peak times as needed.
Life is a welcoming and friendly place to work. We offer a range of staff benefits including access to wellbeing initiatives, an employee assistance programme and discounted car-parking in the centre of Newcastle.
The successful applicant will be subject to a DBS check. Details of our DBS policy is available on request. For further information regarding this post, please refer to the job description and person specification on our website.
To apply for this vacancy, please complete the short online application form which can be accessed from our website at https://jobs.life.org.uk/ by midday Thursday 11 July 2024.