Outpatients Booking Officer
| Posting date: | 27 June 2024 |
|---|---|
| Salary: | £25,147.00 to £27,596.00 per year |
| Additional salary information: | £25147.00 - £27596.00 a year |
| Hours: | Full time |
| Closing date: | 11 July 2024 |
| Location: | Oxford, OX3 9DU |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9321-24-1717 |
Summary
1. Ensure accurate and comprehensive patient records and clinical detailsincluding outpatient referrals are added onto EPR in a timely manner,according to agreed standards, (the Trusts Elective Access Policy andData Quality).2. Book appointments on EPR as per Trust procedures in line with theTrusts Elective Access Policy and ensure all referrals are clinicallytriaged within 48 hours.3. Ensure that patients on ERS (Electronic Referral System) are givenappointment dates in accordance with clinical priority and length ofwait, and that patients on the ASI list are managed accordingly.4. Ensure that the appropriate action is taken following both patient andhospital cancellations, such that the utilisation of elective capacity ismaximised.5. Ensure that the patients 18 week RTT pathway is correct on EPR before undertaking any changes.6. Proactively monitor all outpatient clinics and highlight any capacity issues or potential Cancer or 18 week breaches, where possibleprevent these with the support of the Outpatient Booking Team Leader7. Be responsible for manging designated patient tracking lists (PTL) andattend weekly PTL meetings with the management teams.8. To ensure all clinician annual leave and changes in outpatient sessionsare accurately recorded on the electronic patient record (EPR) and thatthe affected outpatient sessions are proactively maintained such thatmaximum waiting times are met and capacity is fully utilised. As suchthe post holder will liaise closely with clinicians, managers, nursing and administrative staff.9. Take a lead to resolve clinic cancellation issues by communicating withcolleagues and arranging cover or alternative clinics where required.10.The post holder is expected to develop an understanding of the TrustElective Access Policy and related procedures, and to make a positivecontribution to the ongoing development of elective administration processes. 11. To provide guidance and supervision of the Band 2/3 Link Grade Outpatient Booking Clerks.