Facilities Operations Manager
| Posting date: | 27 June 2024 |
|---|---|
| Salary: | £43,742.00 to £50,056.00 per year |
| Additional salary information: | £43742.00 - £50056.00 a year |
| Hours: | Full time |
| Closing date: | 10 July 2024 |
| Location: | Dewsbury, WF13 4HS |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9377-INFRA0110 |
Summary
The Facilities Operations Manager must recognise and promote a safe working environment, which adheres to Health and Safety Regulations and Trust Policies and Procedures. Resolving operational issues as they arise, analysing facts and situations to make appropriate judgements in non-routine situations to ensure the efficient running of the department within broad operational guidelines. Through regular day to day contact, the Facilities Operations Manager must ensure that service teams and individuals are supported to deliver their core service requirements to meet service standards. Attend and contribute to a range of Trust wide initiatives and advisory meetings as required e.g., Facilities Clean Hospitals, Sickness Management & Recruitment. Contribute to the review and implementation of routine work procedures requiring an in-depth knowledge of NHS National Cleaning Standards and a sound understanding of health and safety and patient management. To be responsible for the monitoring and audit of cleaning and house-keeping service standards against national standards of cleanliness using IT based systems. Responsible for the implementation, monitoring and evaluation of new technology initiatives. Responsible for the operational delivery of patient services. Occasionally required to act in the capacity of a disciplinary panel member. The Facilities Operations Manager will regularly be required to act as chair to recruitment and selection panels. Responsible for the preparation of work schedules for wards and departments recognising health and safety issues, cleaning procedures, legislation and relevant info. The Facilities Operations Manager will be required to support the Domestic Services and Portering Services management team in the resolution of grievance maintaining positive working relationships that encourage team working on wards and departments. Maintain a range of key performance indicators including staff appraisals and mandatory and job specific training. To investigate and respond to official complaints, grievances and disciplinaries. To undertake and administer the performance management process. To act as the link between the strategic plan and operational reality, so that by managing the operational management team the strategic plan is achieved on time and to the correct standard. To give on the spot professional, expert advice/support to all members of the team on all aspects of Facilities operational services (including Pest Control, HPV Cleaning Service, Quality Assurance, Staff Accommodation, Window Cleaning, Helpdesk Function and Domestic and Clinical Waste Services) To monitor the performance, on a day-to-day basis, of all aspects of the Operations Services function and deal with any substandard performance. To conduct regular performance meetings with their respective manager and direct reports to ensure that the individual service is achieving all their agreed targets across the spectrum of the service. To ensure staff receive infection control training with annual refresher, and that best practice / protocols are implemented, followed, and always adhered to. Ensure mandatory training, functional and priority training is all within required targets and additional development training is promoted to support internal progression. To ensure that all Trust agreed infection control policies, practices and procedures are adhered to. To contribute to the amendment and creation of all associated infection control policies, practices and procedures. To ensure that all fire safety requirements are met and adhered to by all their management teams. To communicate regularly and work in partnership with deputy chief nurses, matrons and infection control colleagues so that there is a harmonious relationship and team approach to service delivery so that high standards are met on the wards, clinical areas and public thoroughfares. Responsible for the liaison with patient groups, public forums and staff focus groups in relation to service development (e.g. PALS,PLACE).