Office Administrator
| Posting date: | 27 June 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 27 July 2024 |
| Location: | B30 3AG |
| Remote working: | On-site only |
| Company: | Creative Manufacturing |
| Job type: | Temporary |
| Job reference: | SA24 |
Summary
Please note: This job is based in Stirchley, Birmingham, UK. You MUST be able to easily commute to the office on a very regular basis. The role is listed as full-time 37.5 hours Mon-Fri (8am-4pm), however there is flexibility on hours and/or this being a part-time position (27 hours) for the right candidate.
This is temporary 18-month contract providing maternity cover with the possibility of a full/part-time contract at the end of the term.
Job Summary
As office administrator, you will play a crucial role in supporting the sales/accounts team by managing administrative tasks efficiently. Your responsibilities will include maintaining sales records, processing orders, coordinating with various departments, and ensuring smooth communication within the sales team and with customers. The ideal candidate should have excellent organisational skills, attention to detail, be an effective communicator and have the ability to multitask effectively.
Key Responsibilities:
Order Processing – Receive and process sales orders accurately and in a timely manner and ensure all orders are properly documented and entered onto the system.
Customer Support – Serve as a primary point of contact for customer enquiries and provide exceptional levels of customer service. Address customer concerns and resolve issues promptly to maintain customer satisfaction.
Sales Coordination – Collaborate with the sales team/director to support their efforts in achieving sales targets. Assist with quotations, invoicing, and presentations where necessary.
Data Management – Maintain and update sales records through inputting various documentation to ensure accurate data collection.
Communication – Facilitate communication with all the relevant departments such as production, accounts and marketing and despatch. Ensure all departments are informed of relevant information and updates.
Administrative tasks – Organise and maintain customer records, answering and dealing with telephone enquiries, communicating with customers both electronically and verbally, scanning documents and assisting in preparing sales material and marketing communications.
Requirements
· Proven experience as a sales administrator, sales support, or similar role.
· Proficiency in MS Office Suite (Word, Excel, Powerpoint).
· Ideally have proficiency in Sage 200.
· Must have a clear telephone manner.
· Excellent communication and interpersonal skills.
· Strong organisational and time management skills.
· Attention to detail and accuracy in data entry and record keeping.
· Ability to work independently and as part of a team.
· Prior experience of working in a busy sales environment or understanding the sales process is preferred.
The Office Administrator role is pivotal in ensuring the efficiency and effectiveness of the sales/accounts operations. The ideal candidate will be proactive, adaptable, and capable of handling multiple tasks simultaneously whilst maintaining a high level of professionalism and customer service.
To apply for this role, please send a copy of your CV with a covering note to Haq Meharban, Sales, Marketing and Business Development Director – haq@instincthardware.co.uk
This is temporary 18-month contract providing maternity cover with the possibility of a full/part-time contract at the end of the term.
Job Summary
As office administrator, you will play a crucial role in supporting the sales/accounts team by managing administrative tasks efficiently. Your responsibilities will include maintaining sales records, processing orders, coordinating with various departments, and ensuring smooth communication within the sales team and with customers. The ideal candidate should have excellent organisational skills, attention to detail, be an effective communicator and have the ability to multitask effectively.
Key Responsibilities:
Order Processing – Receive and process sales orders accurately and in a timely manner and ensure all orders are properly documented and entered onto the system.
Customer Support – Serve as a primary point of contact for customer enquiries and provide exceptional levels of customer service. Address customer concerns and resolve issues promptly to maintain customer satisfaction.
Sales Coordination – Collaborate with the sales team/director to support their efforts in achieving sales targets. Assist with quotations, invoicing, and presentations where necessary.
Data Management – Maintain and update sales records through inputting various documentation to ensure accurate data collection.
Communication – Facilitate communication with all the relevant departments such as production, accounts and marketing and despatch. Ensure all departments are informed of relevant information and updates.
Administrative tasks – Organise and maintain customer records, answering and dealing with telephone enquiries, communicating with customers both electronically and verbally, scanning documents and assisting in preparing sales material and marketing communications.
Requirements
· Proven experience as a sales administrator, sales support, or similar role.
· Proficiency in MS Office Suite (Word, Excel, Powerpoint).
· Ideally have proficiency in Sage 200.
· Must have a clear telephone manner.
· Excellent communication and interpersonal skills.
· Strong organisational and time management skills.
· Attention to detail and accuracy in data entry and record keeping.
· Ability to work independently and as part of a team.
· Prior experience of working in a busy sales environment or understanding the sales process is preferred.
The Office Administrator role is pivotal in ensuring the efficiency and effectiveness of the sales/accounts operations. The ideal candidate will be proactive, adaptable, and capable of handling multiple tasks simultaneously whilst maintaining a high level of professionalism and customer service.
To apply for this role, please send a copy of your CV with a covering note to Haq Meharban, Sales, Marketing and Business Development Director – haq@instincthardware.co.uk