ICT Technician (First Line Support)
| Posting date: | 26 June 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 08 July 2024 |
| Location: | Yeovil, BA21 4NH |
| Company: | Teaching Vacancies |
| Job type: | Permanent |
| Job reference: | 54503587-08a9-4533-89f2-07a2c4b6c487 |
Summary
What skills and experience we're looking for
Key requirements of this role are:
• Respond to and prioritise routine and emergency ICT requests
• Ensure that output and quality of work is of a high standard and complies with current legislation / standards
• Use and update the online ticket system for issues that have been logged
• Check IT equipment is clean and fit for use
• To assist in the maintenance of the IT inventory
Buckler’s Mead is a highly ambitious, successful secondary academy serving the east side of Yeovil, close to the Dorset border. Since September 2021, we have been part of the Midsomer Norton Schools’ Partnership – a highly successful Multi Academy Trust, often considered the ‘market leader’ in the South West for school improvement.
Having achieved the best results in the school’s history in summer 2023, Buckler’s Mead Academy is going from strength to strength.
What the school offers its staff
In return, we can offer you the opportunity to work with motivated students, the full support of a dedicated and committed team of staff, a supportive induction programme and ongoing professional development, plus the opportunity to work in a developing academy in a beautiful area of the South West. Staff benefits include free on-site parking, membership of the Local Government Pension Scheme and access for all staff to the Employee Assistance Programme “Health Assured” which is a telephone based advice, information and counselling service. A selection of meals, snacks (hot and cold) and drinks is available for staff to purchase from the refectory.
We seek to significantly invest in developing all of our staff. This has been strengthened by our work with Trust partners and the successful candidate will benefit from trust wide opportunities, CPD and working with colleagues across trust schools. Our vision as an academy is “An Inspiring Education For All”. We believe that all members of our community should be given the opportunity to be happy, to achieve, participate and become successful. Our job as professionals is to ensure this happens. All our staff sign up to these aspirations and play a full role in contributing to this vision through inclusive teaching and support. We seek to recruit dedicated and talented staff, highly committed to making a difference.
Further details about the role
Buckler’s Mead Academy is an equal opportunities employer. The campus is a no smoking site.
We review all applications on receipt and reserve the right to close this vacancy earlier if we receive sufficient applications.
Commitment to safeguarding
Buckler's Mead is committed to safeguarding and protecting the welfare of children. We have a duty of care and the right to take reasonable action, ensuring the welfare and safety of pupils. If staff have cause for concern that a child is subject to any form of abuse, we will follow child protection procedures and inform Children’s Services. Buckler’s Mead meets statutory requirements relating to Disclosure & Barring Service – all staff and volunteers who work with Buckler’s Mead Academy who meet the ‘regulated activity test’ (Freedoms Act 2012) are required to undergo an enhanced DBS check prior to employment.
Key requirements of this role are:
• Respond to and prioritise routine and emergency ICT requests
• Ensure that output and quality of work is of a high standard and complies with current legislation / standards
• Use and update the online ticket system for issues that have been logged
• Check IT equipment is clean and fit for use
• To assist in the maintenance of the IT inventory
Buckler’s Mead is a highly ambitious, successful secondary academy serving the east side of Yeovil, close to the Dorset border. Since September 2021, we have been part of the Midsomer Norton Schools’ Partnership – a highly successful Multi Academy Trust, often considered the ‘market leader’ in the South West for school improvement.
Having achieved the best results in the school’s history in summer 2023, Buckler’s Mead Academy is going from strength to strength.
What the school offers its staff
In return, we can offer you the opportunity to work with motivated students, the full support of a dedicated and committed team of staff, a supportive induction programme and ongoing professional development, plus the opportunity to work in a developing academy in a beautiful area of the South West. Staff benefits include free on-site parking, membership of the Local Government Pension Scheme and access for all staff to the Employee Assistance Programme “Health Assured” which is a telephone based advice, information and counselling service. A selection of meals, snacks (hot and cold) and drinks is available for staff to purchase from the refectory.
We seek to significantly invest in developing all of our staff. This has been strengthened by our work with Trust partners and the successful candidate will benefit from trust wide opportunities, CPD and working with colleagues across trust schools. Our vision as an academy is “An Inspiring Education For All”. We believe that all members of our community should be given the opportunity to be happy, to achieve, participate and become successful. Our job as professionals is to ensure this happens. All our staff sign up to these aspirations and play a full role in contributing to this vision through inclusive teaching and support. We seek to recruit dedicated and talented staff, highly committed to making a difference.
Further details about the role
Buckler’s Mead Academy is an equal opportunities employer. The campus is a no smoking site.
We review all applications on receipt and reserve the right to close this vacancy earlier if we receive sufficient applications.
Commitment to safeguarding
Buckler's Mead is committed to safeguarding and protecting the welfare of children. We have a duty of care and the right to take reasonable action, ensuring the welfare and safety of pupils. If staff have cause for concern that a child is subject to any form of abuse, we will follow child protection procedures and inform Children’s Services. Buckler’s Mead meets statutory requirements relating to Disclosure & Barring Service – all staff and volunteers who work with Buckler’s Mead Academy who meet the ‘regulated activity test’ (Freedoms Act 2012) are required to undergo an enhanced DBS check prior to employment.