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Administrator | Berkshire Healthcare NHS Foundation Trust

Job details
Posting date: 26 June 2024
Salary: Not specified
Additional salary information: £22,816 - £24,336 per annum, pro rata
Hours: Part time
Closing date: 26 July 2024
Location: Reading, RG30 4SU
Company: Berkshire Healthcare NHS Foundation Trust
Job type: Contract
Job reference: 6427408/371-CHS578

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Summary


This is an opportunity to join an enthusiastic and skilled workforce witha great teamspirit. Berkshire Community Dental Service has 7 clinics ranging from Newbury to Langley and over 40 members of staff. The service treatspatients withadditionalneeds including children, people with learning and physical disabilities and the elderly.
• You willact as first point of contact with the department byreceiving patientsand visitors to the dental clinic
• You willprovide administrative support tothe clinicincludinganswering the phone, responding to messages,scheduling of appointments, typing correspondence, compiling and distribution of standard letters.
• You willdeal with all enquires by telephone in a calm, sympathetic/empathic way,assistpatients in an understanding manner especially where there are barriers to understanding e.g. language, poor hearing or if the caller is distressed or aggressive.
• You willbe proficient in the useof MicrosoftOffice softwareand will be expected to use the electronic patientdental software.

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire.

We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you’ll be supported by friendly and professional colleagues to flourish.

Our values at Berkshire Healthcare:
• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

We welcome people who share these values to come and work for us.

Benefits of working for us include:
• Flexible working options to support work-life balance
• 27 days’ annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• ‘Cycle to Work’ and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites

If you share our values and would like to come and work for us, please submit your application as soon as possible as we'll occasionally close roles early that have a high number of applications.

For further information about the role, please see attached job description and person specification.We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. For further application tips – see the help with your application document attached once you click apply.

If you’re someone who shares our passion for excellence and care, you belong at Berkshire Healthcare!

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.

The “must haves” for you to be considered for this role:  

1. Good communicationskills

1. Calm and sympathetic manner with patients,familiesand carers.

1. A team player



This advert closes on Wednesday 10 Jul 2024

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