Driving Examiner - National
| Posting date: | 25 June 2024 |
|---|---|
| Salary: | £28,119 per year |
| Additional salary information: | There is an associated London Weighting Allowance of £4,000 for centres within the M25 - please see attached list for details. |
| Hours: | Full time |
| Closing date: | 03 July 2024 |
| Location: | Liverpool |
| Company: | Government Recruitment Service |
| Job type: | Permanent |
| Job reference: | 358743/53 |
Summary
As a Driving Examiner, every day will be different as you interact face-to-face with different customers and their unique demands. The position is rewarding, varied, and challenging.
This will be the perfect role for you if you are seeking a career that genuinely improves people's lives enabling them to continue their journey of safer driving.
About Us
The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably. Our work affects millions of people and thousands of businesses:
Most importantly, our work saves lives.
DVSA: Keeping Britain moving, safely and sustainably (youtube.com)
We’re committed to giving all our colleagues purpose, professionalism and pride in what we do. We work in supportive, diverse and inclusive teams where everyone is valued. You can grow, develop and progress your career, whilst making a real difference to society.
We pride ourselves as being an employer of choice and welcome applications from all communities. We don’t discriminate against any identity. We are interested to hear from you regardless of your background.
As part of a close-knit team, you play a crucial role in the DVSA as a Driving Examiner, evaluating people's ability to drive safely. Driving Examiners are committed, customer-focused people who provide great customer service, showing empathy and compassion.
As a Driving Examiner, you will evaluate a customer's driving ability using good judgement, and after they meet the necessary standard, you will furnish them with a full driving license. This is an extremely rewarding role where you can positively impact people’s lives.
Key Accountabilities
The duty of the Driving Examiner is broad and varied. On a daily basis, you will interact face-to-face with co-workers and customers. Here are some of the primary activities:
- Establishing a good rapport with customers before the test to help them feel comfortable and enable them to drive as safely as possible.
- Maintain outstanding customer service standards by treating every customer with civility and respect, and by fully acknowledging their diversity.
- Evaluate customers' driving proficiency in accordance with DVSA standards and DVSA operational procedures.
- Use a tablet to record test results; accurately filling out test outcome write-ups as needed.
- Make prompt, sensible, and occasionally challenging judgements.
- Communicate to customers in a clear, concise, and empathic manner when providing both positive and negative outcomes.
- Create and preserve a positive teamwork atmosphere in the test centre by collaborating with the Local Driving Test Manager and other team members.
The key requirements
- You must be aged 23 or over (a requirement of the 3rd EU Driving Licence Directive - Directive 006/126).
- You must have held a full UK or EU driving licence continuously for the last 3 years.
- You must have no more than 3 penalty points on your licence at time of application.
- Applicants with an EU licence please note that if you are successful in the recruitment process and offered a post there is a requirement to exchange your licence for a GB equivalent before attending the new entrant training course.
For further information about the role, please see attached candidate pack attached at the bottom of this advert.