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Job description technical support apprentice
| Posting date: | 25 June 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 25 July 2024 |
| Location: | OL2 8PF |
| Remote working: | On-site only |
| Company: | Evalu-8 Software Ltd |
| Job type: | Apprenticeship |
| Job reference: |
Summary
Join Our Team as a software support apprentice at Evalu-8!
Are you ready to support our customers like a pro? Thrive in a dynamic environment where innovation is key? Well, hold onto your hats because we've got an adventure waiting for you!
At Evalu-8, we're shaking up the HR and Health & Safety software scene. Armed with our cutting-edge product and more enthusiasm than a fan at a football match, we're making waves. Nestled in the bustling Earl Business Centre in Oldham, we're like a party that never stops – and you're invited!
Due to our continued growth, we are now looking to appoint an Apprentice in our Customer Support Team. based in Oldham, Greater Manchester.
This is an exciting, hands-on role where no two days will be the same. You will be responsible for:
• Answering support calls, web chat, emails and tickets, in a timely fashion
• Conducting online training to new and existing customers
• Providing demonstrations to existing and potential customers
• On-boarding and account managing new customers
Full training will be provided, and you will have the opportunity to grow with the company and develop your career to meet your own aspirations. We hire people based on the person first, skills second as we believe to have a great team you need great people – this sound like you?
The ideal candidate will be customer focused, IT literate, confident, a good communication (written and verbally) and have a good attention to detail. This is a customer facing role, so to succeed you must be a confident communicator with an outgoing personality and passion for software or technology.
Whilst Evalu-8 is very easy to use, it has a huge number of features, so the ability to learn a new software system and be able to articulate its benefits to customers via an online demonstration will be important.
Why Join Us:
• An exciting opportunity to be part of a dynamic and rapidly growing company.
• A competitive salary plus an enticing commission structure.
• Comprehensive training and ongoing support provided.
• Room for career advancement and personal growth.
• A fun and inclusive work environment.
Now, the Perks:
• 25 days of leave, with the potential to increase based on tenure.
• Public holidays – because who doesn't love a day off?
• Celebrate your birthday in style – by taking the day off!
• An extra "well-being" day off – because self-care matters.
• Another day off to use as "personal hours" – because life's too short not to take a break.
• Profit share perks (after a qualifying period).
• On-site parking provided.
• Free drinks and snacks to keep you fuelled.
At Evalu-8, we're all about shaking things up and having a blast while we do it. So, if you're ready to make waves and have a great time doing it, what are you waiting for? Join us on this adventure and let's revolutionize the world of HR and Health & Safety software together!
Are you ready to support our customers like a pro? Thrive in a dynamic environment where innovation is key? Well, hold onto your hats because we've got an adventure waiting for you!
At Evalu-8, we're shaking up the HR and Health & Safety software scene. Armed with our cutting-edge product and more enthusiasm than a fan at a football match, we're making waves. Nestled in the bustling Earl Business Centre in Oldham, we're like a party that never stops – and you're invited!
Due to our continued growth, we are now looking to appoint an Apprentice in our Customer Support Team. based in Oldham, Greater Manchester.
This is an exciting, hands-on role where no two days will be the same. You will be responsible for:
• Answering support calls, web chat, emails and tickets, in a timely fashion
• Conducting online training to new and existing customers
• Providing demonstrations to existing and potential customers
• On-boarding and account managing new customers
Full training will be provided, and you will have the opportunity to grow with the company and develop your career to meet your own aspirations. We hire people based on the person first, skills second as we believe to have a great team you need great people – this sound like you?
The ideal candidate will be customer focused, IT literate, confident, a good communication (written and verbally) and have a good attention to detail. This is a customer facing role, so to succeed you must be a confident communicator with an outgoing personality and passion for software or technology.
Whilst Evalu-8 is very easy to use, it has a huge number of features, so the ability to learn a new software system and be able to articulate its benefits to customers via an online demonstration will be important.
Why Join Us:
• An exciting opportunity to be part of a dynamic and rapidly growing company.
• A competitive salary plus an enticing commission structure.
• Comprehensive training and ongoing support provided.
• Room for career advancement and personal growth.
• A fun and inclusive work environment.
Now, the Perks:
• 25 days of leave, with the potential to increase based on tenure.
• Public holidays – because who doesn't love a day off?
• Celebrate your birthday in style – by taking the day off!
• An extra "well-being" day off – because self-care matters.
• Another day off to use as "personal hours" – because life's too short not to take a break.
• Profit share perks (after a qualifying period).
• On-site parking provided.
• Free drinks and snacks to keep you fuelled.
At Evalu-8, we're all about shaking things up and having a blast while we do it. So, if you're ready to make waves and have a great time doing it, what are you waiting for? Join us on this adventure and let's revolutionize the world of HR and Health & Safety software together!
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.