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Deputy Care Manager

Job details
Posting date: 24 June 2024
Salary: £35,392.00 to £42,618.00 per year
Additional salary information: £35392.00 - £42618.00 a year
Hours: Full time
Closing date: 14 July 2024
Location: Winsley, BA15 2LE
Company: NHS Jobs
Job type: Permanent
Job reference: B0223-24-0015

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Summary

DEPUTY CARE MANAGER | Band 6 £35,392 - £42,618 per annum Manage the day-to-day operations of the Hospice at Home Team, ensuring the highest standards of care delivery and achieving a high level of patient and family satisfaction. Oversee daily activities and ensure seamless service provision. Assist and support the Hospice at Home Service Manager in contributing to the development of the Hospice at Home Team. Help to implement strategies that enhance team performance and service efficiency. Deputize in the absence of the Hospice at Home Service Manager, making informed decisions and providing thorough reports and handovers upon their return to ensure continuity of care. Work closely with the Service Manager to ensure the safe and efficient running of daily operations, maintaining compliance with Care Quality Commission (CQC) health regulations and standards. Lead, train, and support the Senior Care Worker team, ensuring all required assessments are completed accurately to allow for comprehensive risk management and high-quality care provision. Respond to concerns and complaints from patients, families, or professionals, ensuring follow-ups and outcomes are in line with the organization's Complaints Procedure and maintaining high levels of service satisfaction. Contribute to service innovation and quality improvement by continuously reviewing current services, developing high-quality, contemporary care, and fostering a culture that places patients and families at the heart of everything we do. Collaborate with the Service Manager to maintain budgetary control, ensuring that care is delivered within the allocated budget and that the full capabilities of the wider team are effectively utilized. See our full detailed Job Description for more information. HOURS OF WORK This is a full time position. Working 37.5 hours, Monday - Friday. You will support the delivery of an efficient 24-hour, 7-day Hospice at Home service, including providing out-of-hours manager on-call support on a 2-week rota, covering 7 consecutive days from 17:00 to 09:00 on standby. ABOUT THE BENEFITS Dorothy House is an incredible place to work, these are just a few of our benefits that we offer to our staff: Generous holiday allowance for all roles, increasing with length of service Fantastic refer a friend scheme Excellent industry leading training and development programmes with many career development opportunities Pension with Life Assurance Travel and parking - We offer 45p per mile for work travel. There is unlimited free parking in Winsley. Cycle to work scheme Employee Counselling and Mindful Employer Charter - providing our staff with information, advice and support for those experiencing stress, anxiety, depression or any other mental health conditions. Simply Health - Providing insurance against certain everyday healthcare costs such as dental and optical treatments. If this sounds like your ideal job, then we'd love to see your application. Please note that our vacancies can close at any time once sufficient applications have been received. We therefore encourage early submission of your application. NEXT STEPS Interviews for this role will aim to be conducted throughout July as candidates apply.

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