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Warehouse Section Manager ( Temperature Control )

Job details
Posting date: 24 June 2024
Salary: Not specified
Additional salary information: Competitive
Hours: Full time
Closing date: 24 July 2024
Location: Hallwood Ave, Haydock ind. Estate off Millfield Lane ST HELENS, WA11 9WD
Company: Booker Group
Job type: Permanent
Job reference: 22250

Summary

Exciting opportunities have arisen at RDC2 Haydock to join the management team as a Band 3 Warehouse Section Manager. In the Temperature Control department. Working with both chilled and frozen chambers. This role will include weekend work.

  • Ensuring the efficient, timely and secure workflow of stock through the warehouse from receipt to despatch.
  • To manage, coach and train a team of warehouse operatives and section leaders to achieve flexibility, productivity and service level commitments to customers.

Key Accountabilities:

  • To lead, motivate and develop warehouse team members through performance management to achieve KPI’s for cost, service and people
  • Welfare, security, health and safety of team members
  • To deputise for the warehouse manager
  • To liaise and consult with the warehouse manager on customer service priorities.
  • Resolution of customer service issues in a timely manner.
  • Recruitment and training of warehouse operatives to maintain KPI’s
  • To control absence and holiday allocations
  • Disciplinary and grievance investigations, action up to a final written warning
  • Maintenance of departmental KPI’s
  • Maintenance of good colleague relationships including trade union representatives
  • Maintenance of a heightened awareness of the need to protect the Company stock from either theft or damage
  • Work to and within provided budgetary constraints for warehouse expenditure; exercise plans to reduce stock loss and control of MHE damage

Skills/Knowledge:

  • Management/supervisory experience in a unionised environment
  • Experience of customer service environment
  • Experienced of dealing with grievances and disciplinary issues
  • Excellent PC and organisational skills
  • Methodical approach to figures and reporting
  • Broad understanding of warehouse and transport processes
  • Good working knowledge of warehouse management systems
  • Understanding of people planning and scheduling processes
  • Extensive knowledge