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Call Centre Advisor

Job details
Posting date: 23 June 2024
Salary: £11.44 per hour
Hours: Full time
Closing date: 23 July 2024
Location: Erdington, West Midlands, B24 9JH
Company: The Job People
Job type: Permanent
Job reference: TII_0711233_1719169845

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Summary

Call Centre Advisor

Monday to Friday working 1 weekend per month

8.00am till 19.00pm (40 hour working week)

£11.44 per hour

22 days annual leave plus bank holidays

Temp to Perm Role with long term opportunity

Experience required for Call Centre Advisor based in Erdington

  • Experience within a Call Centre Advisor role
  • Previous experience dealing with customer complaints
  • Excellent written and Verbal communication skills
  • Excellent attention to detail
  • The ability to manage own workload and prioritise accordingly

Details of a Call Centre Advisor based in Erdington

  • Answering all customer queries by email, phone, social media and 3rd party channels.
  • Taking ownership of all customer issues to resolution
  • Constantly search for opportunities to improve customer experience
  • Meet individual and department targets
  • Support the wider business where it is required on a day to day tasks

If you are interested in the above Call Centre Advisor role based in Erdington please click apply and attach your CV.

Apply for this job