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Financial Assessment Manager - Social Care & Public Health

Posting date:	22 June 2024
Salary:	£28.70 per hour
Additional salary information:	per hour PAYE
Hours:	Full time
Closing date:	21 July 2024
Location:	TWICKENHAM, TW1 3BZ
Company:	Triumph Consultants Ltd
Job type:	Temporary
Job reference:	Richmond & Wandsworth 7360-1

Summary

What's involved with this role:

Interim Financial Assessment Manager - Adult Social Care & Public Health

Reference no: Richmond & Wandsworth 7360-1

Pay rate: £28.70 per hour PAYE

Hours per week: 36 Monday – Friday, 08:45 – 17:00

This opening assignment is for 3 months

City: TWICKENHAM

Hybrid working, predominantly work from home, however, may be asked to go into the office up to 3 days a week

Basic DBS required for this role

A Financial Assessment Manager is required to manage the Shared Financial Assessment Service and have overall management responsibility for adult social care and public health financial assessments and debt recovery functions. To be responsible for leading the Financial Assessments Teams to ensure timely and accurate financial assessments are carried out for people receiving adult social care and public health services and that debt is recovered in a timely manner. The role requires understanding of the business needs for adult social care services and coming up with practical and customer-focused solutions to meet these needs, including leading on complaints investigation and resolution for charging.

Key responsibilities:

Ensure that the services for both councils are dealt with on an equitable basis to deliver the standards required for each, as agreed annually by the Executives of both councils.
Provide operational and motivational leadership of staff with the primary aim of delivering high quality services.
Manage resources in an ever-changing environment adapting work methods and practices to accommodate technology, external factors (e.g. Covid) and changes in national policy (e.g. ASC reform).
Provide effective management of staff, including recruitment, training, development and appropriate application of policies and codes of practice on staffing matters.
Ensure all Member queries about ASCPH financial assessments and debt are dealt with promptly and effectively. Advise and support senior managers on relevant service and operational matters.
Provide guidance to senior care manager’s and care workers on complex cases in relation to ASCPH finance.
Assist as required with the management of budgets, including ensuring that all necessary processes and procedures are carried out in a timely and effective way.
Assist with and, as required, lead change programmes within the service.
Ensure that effective commissioning, market testing and contract management of services processes are in place and operating to all required standards.
Contribute towards the development of good working relations and collaborative arrangements with relevant third-party organisations including private, voluntary and other public organisations, to forge effective partnership working.
Support the Head of Service in representing the SSA, and where appropriate customers, in dealing with external organisations. Respond to difficult customer enquiries and complaints, including Members and MPs’ enquiries.



NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, we cannot, unfortunately, respond to all applications. If, therefore, you have not heard from us within 3 days please make a working assumption that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:

Qualifications:

Educated to A-level or equivalent by experience.



Experience:

Proven experience of successfully managing a Financial Assessment Team.
Evidence of successfully leading change in a positive way.
Experience of managing staff with positive outcomes.
Some experience of appropriately managing budgets and/ or staff resources.
Significant experience of using standard IT packages and ability to support others in their day-to-day use.



Knowledge:

Clear understanding of the charging framework for Adult Social Services.
An up-to-date knowledge of legislation relating to Adult Social Services.



Skills & Abilities:

Good level of customer service skills e.g. good oral, written and presentation skills to provide clear and concise messages in a variety of internal and external contexts.
Ability to use, for example, Mosaic to record casework, monitor caseloads and management data and to train and support other members of staff on a day-to-day basis
Ability to organise and prioritise own workload, to work under pressure and meet deadlines.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).



***Qualification details and any other experience/skills relevant to the job role to help support your application (and help us to help you!) – please give full details within your CV document.

Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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Job Ref: Richmond & Wandsworth 7360-1


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.