Housing Repairs & Voids Manager
| Posting date: | 21 June 2024 |
|---|---|
| Salary: | £23.08 per hour |
| Additional salary information: | per hour PAYE depending on experience |
| Hours: | Full time |
| Closing date: | 20 July 2024 |
| Location: | Milton Keynes, MK9 3EJ |
| Company: | Triumph Consultants Ltd |
| Job type: | Temporary |
| Job reference: | Milton Keynes (HQ) 18425 |
Summary
What's involved with this role:
Interim Housing Repairs & Voids Manager
Job Ref: Milton Keynes (HQ) 18425
Pay Rate: Up to £23.08 per hour PAYE depending on experience
Hours per week: 37 Monday – Friday, normal working hours
Role Length: This opening assignment is for 3-6 months
City: Milton Keynes
The purpose of the role is to provide strategic lead for housing repairs and maintenance and lead on the identification, development and delivery of repairs and maintenance of MKCC housing portfolio, ensuring continuous improvement in service delivery and efficiency. Accountable for working alongside contractors to specify, manage and deliver all repairs and maintenance work across the housing stock, including voids.
Key Responsibilities:
Defining and managing the processes to ensure that all works done is to standard, to time and within budget. This includes ensuring relevant data is kept up to date on the stock and all repairs and works data is transparently held and used where required to ensure our housing stock compliance, energy and decency profile is up to date.
Working alongside the Housing Compliance Lead and Housing Capital Works Lead to ensure repairs information on the stock is used to inform and set capital and compliance works priorities and budgets. This includes regular reporting on repair trends and themes, as well as ensuring asset management reviews and decisions are made to ensure that MKCC stock is appropriate and divestment decisions are made and executed where appropriate.
Work across wider teams, including neighbourhoods, procurement, financial, legal, planning, building control and home ownership, to ensure the stock continues to be managed in a way that meets all standards. Including health and safety, building safety, consumer standards, tenant satisfaction and homes standards. Close working with finance is required to maintain a clear budget for repairs and maintenance.
Oversee the planning and delivery of cost efficient and resident focused repair and maintenance service, including voids and some limited capital works This includes leading on managing the performance of contractors with appropriate governance around work costs, delivery times and quality.
Define and report on the key performance indicators and spend against budget for repairs and maintenance. To include working with the Housing Compliance Lead and Housing Capital Works Lead to keep the business plan up to date.
To assist and deputise for the Assistant Director Housing Maintenance, Investment and Corporate Health & Safety as required in delivering the overall service objectives to a range of clients and to support the decision-making process.
To actively seek out and implement service and systems improvements in line with best practice and financial objectives taking responsibility for the performance of the team, which will be evidenced through continuous performance management of the team and productivity. To seek and implement opportunities to deliver savings in support of MKCC operational objectives.
NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly.
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Due to the number of CVs being sent to us under current market conditions, we cannot, unfortunately, respond to all applications. If, therefore, you have not heard from us within 3 days please make a working assumption that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:
Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
Qualifications:
Educated to a degree level in housing, surveying, contract/project management or related discipline. Or significant relevant experience at a senior level in managing a team who have delivered repairs and maintenance works with contractors to social housing properties.
Skills & Experience:
Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
Significant experience in working with contractors, using various contract mechanisms to deliver repairs and maintenance work to social housing stock.
Skilled at managing large volumes of work and data with contractors, so that repair priorities are known and used to inform works priorities. Significant experience in monitoring and reporting on performance and priorities at Board level.
Ability to build excellent customer and team relationships with a variety of internal and external stakeholders, including residents, regulators and contractors. Excellent influencing, negotiating, advocacy skills and ability to positively challenge at all level.
Proven excellent organisation skills, with attention to detail, able to prioritise and effectively meet multiple, simultaneous deadlines.
Sound working knowledge of housing law, housing safety, consumer standards, home standard and decency.
Willingness to work towards a relevant accredited housing qualification(s) as a key decision maker with very significant responsibilities within the Housing Maintenance and Investment Team.
Demonstrable experience of managing budgets.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).
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Job Ref: Milton Keynes (HQ) 18425
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.