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IT Support Apprentice

Job details
Posting date: 20 June 2024
Salary: £256 per week
Hours: Full time
Closing date: 20 July 2024
Location: PO15 5TH
Remote working: On-site only
Company: Lifetime Training
Job type: Apprenticeship
Job reference: VA/241537-37853

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Summary

We are looking to recruit an IT Helpdesk Technician Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn.

As an IT Apprentice your main roles and responsibilities will include:

- Providing remote support to resolve technical issues with the performance of the school's ICT infrastructure

- Monitoring customer emails

- Running daily back-ups

- Working with senior staff to resolve major incidents

- Completing all aspects of the apprenticeship.

In this role you will learn all about:

- Windows Server

- Hyper-V Virtualisation

- HPE Server Administration

- Active Directory and Group Policy

- Network Security

- Windows OS

- PC/Laptop/Tablet desktop support

- Switch Administration and Configuration

- Provision of Internet services

- Managed Wireless

- Antivirus administration

- Backup/Disaster Recovery

- Microsoft Deployment Services - WDS/MDT

- iPad administration

- Automated Remote system monitoring

- VLAN and Router Configuration

Throughout the duration of the apprenticeship, you will receive technical training and accreditation through blended learning. This combines online technical training within a virtual classroom, as well as real-world and practical experience with your employer. The certifications you gain are highly respected and globally recognised. The skills, knowledge and experience you will gain whilst on the programme are invaluable, giving you the best possible start in your professional career within the IT sector.

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