Assistant Patient Administrator | Chelsea and Westminster Hospital NHS Foundation Trust
| Posting date: | 20 June 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £27,515 Per annum incl. HCAS |
| Hours: | Full time |
| Closing date: | 20 July 2024 |
| Location: | London, SW10 9NH |
| Company: | Chelsea and Westminster Hospital NHS Foundation Trust |
| Job type: | Contract |
| Job reference: | 6394506/289-CSS-1517 |
Summary
We are searching for a high performing, enthusiastic and empathetic individual to work in the Outpatient areas. The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients. You will be expected to provide administrative support to a diverse team including clinical staff the successful applicant will be expected to provide an excellent level of customer service at all times in line with the Trust values.
The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by supporting and welcoming patients into services in a way that meets their individual needs. The Patient Administrator will also provide administrative support to a team liaising between patients, doctors, practitioners and other healthcare professionals. The staff member will work consistently to provide high quality customer service and will be professional at all times. The postholder will be required to work in several areas, providing cross cover where necessary.
Chelsea and Westminster Hospital NHS Foundation Trust is proud to be one of the top performing and safest trusts in England. We have two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital, plus our award-winning clinics across North West London and beyond.
• Provide administrative support to the clinical team in the team assigned and provide cover across the Trust's administrative resource
• File all paperwork appropriately
• Provide cover across different areas in Patient Access as and when required
• Ensure all patients are checked in on arrival
• Provide an excellent standard of service to patients at all times
• Adhere to trust-wide standard operating procedures and policies developed for clinical administrative processes and participate in their development
• Photocopying, filling
• Answering phones
• Booking follow up appointments
• Booking Transport
This advert closes on Thursday 4 Jul 2024