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Ward Clerk | Frimley Health NHS Foundation Trust
| Posting date: | 20 June 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £23,575 pro-rata inlc HCAS |
| Hours: | Part time |
| Closing date: | 20 July 2024 |
| Location: | Ascot, SL5 7GB |
| Company: | Frimley Health NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 6358231/151-NH117 |
Summary
Meeting and greeting visitors/ staff to the ward in a courteous and professional manner
Provide administrative and clerical support
Ensure the availability of accurate patient records and documentation as per Trust Policies and Procedures.
Maintain confidentiality and security of patient information as per Trust Policy and in line with Information Governance Guidance.
The post holder will be a leading figure on the ward,
Main Duties
To support ward staff with GIRFT requirement, follow up patients with phone call, collect feedback from patient experience.
To ensure all Patients, Visitors and colleagues receive a courteous, efficient and sympathetic service.
To promote excellent communication skills both verbally and written.
To attend the ward meetings and patient best interest meetings and acting as Secretarial support taking and typing the notes
To understand and comply with all ward work, procedures, policies and standards set down by the department and the Trust.
Prioritise own workload to ensure completion of data base entry and other admin duties to ensure deadlines are met.
Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire.
As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area.
We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough.
Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.
We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties
To perform all duties in a professional manner to ensure that the highest level of service is provided and maintained with adequate resources.
Always keep the reception area tidy and presentable.
To ensure all Patients, Visitors and colleagues receive a courteous, efficient and sympathetic service.
Promote excellent communication skills both verbally and written.
This advert closes on Thursday 27 Jun 2024