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Clinic Clerk Apprentice | Derbyshire Community Health Services NHS Foundation Trust

Job details
Posting date: 19 June 2024
Salary: Not specified
Additional salary information: £22,383 Annex 21
Hours: Full time
Closing date: 19 July 2024
Location: Chesterfield, S202AB
Company: DCHS Foundation Trust
Job type: Apprenticeship
Job reference: 6358868/842-SCS-4567-24

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Summary


We are looking to appoint a highly-motivated, enthusiastic, efficient and friendly person to be part of our Central Booking Line and Reception Team.

The Clinic Clerk Apprentice within Integrated Sexual Health Services will work in a busy integrated sexual health environment, within a multidisciplinary team.

We have 2 apprenticeship posts available covering various opening hours for our service.

Our opening times are -

07:45 – 19:00 – Monday – Thursday

07:45 – 17:00 – Friday

09:45 – 13:15 – Saturday

Post 1 – 37.5 hours over a 4 week period

Day

Start

Finish

Role

weekly

Mon

07:45

19:00

10.75

Tue

07:45

19:00

10.75

Wed

07:45

13:15

5.5

Fri

07:45

17:00

8.75

Sat

09:45

13:15

week 3

3.5

Sat

09:45

13:15

week 4

3.5



Post 2 – 37.5 hours over a 4 week period

Day

Start

Finish

Role

weekly

Mon

07:45

18:30

10.25

Tue

13:00

19:00

6

Wed

07:45

19:00

10.75

Fri

07:45

17:00

8.75

Sat

09:45

13:15

week 2

3.5

Sat

09:45

13:15

week 4

3.5

The Clinic Clerk within Integrated Sexual Health Services will work in a busy integrated sexual health environment, within a multidisciplinary team.

You will:
• Work effectively as part of the reception and central booking telephone line teams across clinic settings in North Derbyshire, dealing with enquiries promptly, politely and effectively in all circumstances. This will involve asking clients sensitive questions.
• Ensure clinic is conducted efficiently and is properly prepared to receive patients before clinic and secured after clinic sessions.
• Use the Inform electronic patient records system to book, amend, and cancel appointments, as well as arriving patients coming into service
• Assist in clerical/administrative duties as required
• Observing and maintaining strict confidentiality with regards to any patients/family/staff records and information in line with the requirements of the Data Protection Act
• Dealing appropriately with instructions or queries from staff, clinicians and partner organisations

Derbyshire Community Health Services is unable to sponsor international applicants in this role. You can find out more about how you can work in the UK by visiting Work in the UK - GOV.UK (www.gov.uk)

It is Trust policy that for posts that are for a time limited period, applicants who are currently employed by an NHS organisation will only be appointed on a secondment basis and should have approval from their line manager this is possible before applying. Applicants who are not employed by an NHS organisation, will receive a fixed term contract.



Integrated Sexual Health Services has clinics at our Wheatbridge and Florence Nightingale Community Hospital Site in additional to many peripheral clinics across Derby and Derbyshire.

DCHS employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people's own homes and via virtual consultations.



Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account


This advert closes on Wednesday 3 Jul 2024

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