PPIE Coordinator (Clinical Services) | The Royal Marsden NHS Foundation Trust
Posting date: | 19 June 2024 |
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Salary: | Not specified |
Additional salary information: | £34,089 - £41,498 per annum |
Hours: | Part time |
Closing date: | 19 July 2024 |
Location: | Chelsea, SW3 6JJ |
Company: | The Royal Marsden NHS Foundation Trust |
Job type: | Contract |
Job reference: | 6407346/282-OD1245988 |
Summary
An exciting opportunity has arisen within the Nursing Risk and Quality Division for a dynamic and enthusiastic individual to be a Patient and Public Involvement and Engagement Coordinator and work alongside the Head of Patient & Public Involvement & Engagement Lead (PPI/E)
The ideal candidate will have professional experience of patient and public involvement and engagement and of communicating with members of the public from a wide range of backgrounds and variety of characteristics. A working knowledge of the benefits, issues and initiatives related to PPI/E is essential. The post holder will always work with a high degree of discretion and initiative, respecting confidentiality of information.
The post holder will frequently be the first point of contact for key stakeholders (including our public contributors), exhibiting excellent communication skills, both verbal and written, and developing excellent working relations, dealing with complex and sensitive information.
This position is part-time (18.5 hours/week), based in Chelsea with some travel to Sutton. RM has a flexible working policy, so the post holder will be guaranteed a desk and will be provided with laptop for flexible working between sites/from home. The hours can be spread across three days or the entire week, as agreed with the line manager.
For an informal discussion please contact Markella Boudioni, Head of Patient and Public Involvement and Engagement, markella.boudioni@rmh.nhs.uk.
The post holder will provide a dedicated, professional, efficient, and effective support for patient and public involvement and engagement activities in clinical services to the Head of Patient & Public Involvement & Engagement Lead (PPI/E).
The ideal candidate will have some professional experience of patient and public involvement and engagement and of communicating with members of the public from a wide range of backgrounds and variety of characteristics. A working knowledge of the benefits, issues and initiatives related to PPI/E is essential. The post holder will always work with a high degree of discretion and initiative, respecting confidentiality of information. The post holder will frequently be the first point of contact for key stakeholders (including our public contributors), exhibiting excellent communication skills and developing excellent working relations, dealing with complex and sensitive information. They will coordinate meetings, patient and public involvement and engagement activities. The role will include conducting audits, PPI analysis and report writing, and regular supervision of patient and public stakeholders and their activities - including PPIE Agreements and payment of reward and expenses.
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
For further information on this role, please see the attached detailed Job Description and Person Specification.
• Monitor the PPIE generic email accounts, responding to queries or direct to the Patient and Carer Advisory Group (PCAG), other patient groups or panels or the Head of Patient Involvement and Engagement. These may be requests from patient and public contributors and professionals, i.e., Trust information, meetings, etc.; including challenging and demanding requests which require negotiating skills to resolve
• Provide and receive complex information where persuasive or reassuring skills may be required and deal with sensitive issues where there are barriers to understanding.
• Administer and coordinate PPIE activities, including organizing and administering PPIE workgroups/focus groups on behalf of clinical, nursing, or other professional staff and managing requests from professionals for PPIE support. This may include advertising, administering registrations, invites and evaluations, record outcomes and provide reports.
• Type and circulate papers, minutes, timetables, memoranda, etc. for meetings, and support/prepare PowerPoint presentations and other materials.
This advert closes on Wednesday 17 Jul 2024
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