Senior Business Support Officer/Admin -Children’s Services
| Posting date: | 19 June 2024 |
|---|---|
| Salary: | £12.59 per hour |
| Additional salary information: | per hour PAYE |
| Hours: | Full time |
| Closing date: | 18 July 2024 |
| Location: | NEWCASTLE, NE6 2SZ |
| Company: | Triumph Consultants Ltd |
| Job type: | Temporary |
| Job reference: | Newcastle 6121314987185 |
Summary
What's involved with this role:
Temporary Senior Business Support Officer / Admin - Children’s Services
Reference no: Newcastle 6121314987185
Pay rate: £12.59 per hour PAYE
Hours per week: 35-37 Monday – Friday, normal working hours
This opening assignment is for 2-3 months
City: NEWCASTLE
Minute taking skills and experience are essential for this role
A Business Support Officer is required to support the IRS and MASH Teams within Children’s Services, which is an extremely busy frontline service. To provide business and administrative support including call handling, undertaking data quality and admin tasks such as processing and uploading contacts and referrals within the Eclipse Social Care System, minute taking and some elements of financial processes.
Key responsibilities:
Deal with enquiries, including technical queries about the service in line with procedures and protocols.
Collate and prepare management information as needed.
Process and upload contacts and referrals within the Eclipse Social Care System.
Give confidential administrative and business support including arranging and servicing meetings, preparing agendas and taking minutes as needed.
Give interactive WP support to the allocated service using digital, audio or copy typing.
Contribute to skills transfer activities by the demonstration of duties to support business continuity and to continually improve service.
Develop and maintain positive joint working relationships with relevant internal and external stakeholders.
Some elements of financial processes will be required.
NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly.
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Due to the number of CVs being sent to us under current market conditions, we cannot, unfortunately, respond to all applications. If, therefore, you have not heard from us within 3 days please make a working assumption that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:
Qualifications:
5 GCSE’s or equivalent, including Maths and English.
Experience:
Minimum of 12 months recent experience in a similar role or context and ideally within a public sector organisation.
Minute taking skills and experience are essential for this role.
Skills & Abilities:
Able to work to strict timescales and be adaptable to regular changing of priorities throughout the working day.
Able to multi-task.
Excellent communication and customer service skills.
Ability to work both independently and within a team environment.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).
Able to manage a busy workload and demonstrate the ability to prioritise/reprioritise workloads as and when required to meet deadlines.
***Qualification details and any other experience/skills relevant to the job role to help support your application (and help us to help you!) – please give full details within your CV document.
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Job Ref: Newcastle 6121314987185
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.