Administrative Assistant
| Posting date: | 18 June 2024 |
|---|---|
| Salary: | £22,383.00 per year |
| Additional salary information: | £22383.00 a year |
| Hours: | Full time |
| Closing date: | 30 June 2024 |
| Location: | St Helens, WA9 3DE |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9350-24-1121 |
Summary
Act as first point of contact for all telephone and reception enquiries, ensuring that messages are forwarded to the appropriate persons and visitors are welcomed to the department. Provide an effective clerical service to support the team, including photocopying, typing, data input, and maintenance of an effective filing and retrieval system. Effective liaison with multi-disciplinary staff/patients/carers/outside agencies, including dealing with appointment/service enquiries. To ensure communication is accurate, sensitive, complex and confidential and accurate information is communicated as and when required. Responsibility, in conjunction with other administrative staff, for arranging clinics, booking appointments and associated data entry including the retrieval and maintenance of patient records. Ensure appropriate records are maintained as directed by Line Manager. In line with Trust Policies and Procedures Contribute to the ordering of stationery supplies and associated procedures. Contribute to the producing and sending of appointments and giving appropriate patient information/advice. To register patient referrals for the service on appropriate systems following the service referral pathway. To contribute to the maintenance of waiting lists, ensuring that appropriate appointments are scheduled/allocated to patients as directed, in line with service procedures by your line manager or clinician. To work in a flexible manner when cover is required, to support and maintain service delivery. Contribute to the processing of all incoming and outgoing mail. Participate in the provision of cover and Support and maintain service delivery borough wide Participate in the local induction process for new staff. Participate in serious untoward incident investigations/reviews as required. Support individual's equality, diversity and rights. Participate in patient and public involvement activities. Contribute towards service improvement initiatives to enhance quality of patient care. Please refer to attached Job Description for a full list of duties and responsibilities.