Warning
This job advert has expired and applications have closed.
Cancer Support Advisor | Cambridge University Hospitals NHS Foundation Trust
| Posting date: | 13 June 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £25,147 - £27,596 p.a. pro rata |
| Hours: | Full time |
| Closing date: | 18 July 2024 |
| Location: | Cambridge, CB2 0QQ |
| Company: | Cambridge University Hospitals NHS Foundation Trust |
| Job type: | Contract |
| Job reference: | 6393861/180-B-245260 |
Summary
Are you passionate about patient care and supporting families with cancer? We are looking for a friendly, adaptable & well organised person to join our team as a Cancer Support Advisor. Candidates should be enthusiastic, self-motivated & forward thinking with excellent communication and organisational skills. They should have good attention to detail to maintain our portfolio of information and able to multi task in sometimes challenging situations. You must be able to work independently and have an understanding of the difficulties families facing cancer may experience.
This is an interesting and challenging role, with excellent developmental opportunities, bringing the post holder in touch with a variety of departments and professionals within the Trust. The Cancer Support Service is an expanding, welcoming team, and the post holder will be working directly, and based with our cancer support advisor team as well as linking in closely with our navigator service and projects teams.
To deliver high quality information and support to the people affected by cancer (including carers), and meeting agreed service and individual performance measures
Working from the Service base in Oncology Outpatients or the wards/trust as required.
The Cancer Support Advisor is responsible for answering enquiries via the Macmillan Information Pod, by phone, Epic referrals, and email, from people or their family members, carers and friends, providing a listening ear, support and information. Enquiries can range from practical questions such as travel to financial support, to emotional conversations and help finding support closer to home.
You will research and answer questions, identify relevant information and signpost accordingly. Escalating to the Senior Cancer Support Advisor when needed.
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 12000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Please note:- Internal applicants on permanent contracts can only apply for this post as a secondment and must have the approval of your current line manager before applying.
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
This vacancy will close at midnight on the 26th June 2024.
Interviews are due to be held on the 11th July 2024.
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
This advert closes on Wednesday 26 Jun 2024