Service Assistant
| Posting date: | 17 June 2024 |
|---|---|
| Salary: | £11.50 per hour |
| Hours: | Part time |
| Closing date: | 30 June 2024 |
| Location: | Standen, West Hoathly Road, East Grinstead, RH19 4NE |
| Remote working: | On-site only |
| Company: | National Trust |
| Job type: | Contract |
| Job reference: | IRC153192 |
Summary
We've got an exciting opportunity for a Service Assistant to join our team at Standen.
As a Service Assistant you'll work across visitor areas, helping different departments deliver high-quality customer service.
This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we’re looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We’d give you as much notice of this as possible.
Interviews: 10 July 2024
Reporting to Welcome Manager, you’ll be part of the Visitor Welcome and Visitor Experience team, working at Standen House & Gardens.
Service Assistants play an important role in supporting various property teams in greeting and helping our visitors. No two days are the same and you can expect to meet lots of different people and help in various visitor areas. You’ll be involved in different tasks. These could include greeting visitors on arrival, managing the car park and supporting our events programme. Most importantly you’ll talk to visitors, answering any questions they have to make sure they can find everything they need for their visit. This role would suit anyone with a passion for delivering great customer service and a keen interest in learning about visitor operations.
We'd love to hear from you if you are:
customer focused with positive attitude
a team player, but also can work on your own initiative
well organised and adaptable
willing to learn new skills
As a Service Assistant you'll work across visitor areas, helping different departments deliver high-quality customer service.
This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we’re looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We’d give you as much notice of this as possible.
Interviews: 10 July 2024
Reporting to Welcome Manager, you’ll be part of the Visitor Welcome and Visitor Experience team, working at Standen House & Gardens.
Service Assistants play an important role in supporting various property teams in greeting and helping our visitors. No two days are the same and you can expect to meet lots of different people and help in various visitor areas. You’ll be involved in different tasks. These could include greeting visitors on arrival, managing the car park and supporting our events programme. Most importantly you’ll talk to visitors, answering any questions they have to make sure they can find everything they need for their visit. This role would suit anyone with a passion for delivering great customer service and a keen interest in learning about visitor operations.
We'd love to hear from you if you are:
customer focused with positive attitude
a team player, but also can work on your own initiative
well organised and adaptable
willing to learn new skills