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Security Vetting & Pass Officer

Job details
Posting date: 14 June 2024
Salary: £29,150 to £32,750 per year
Hours: Full time
Closing date: 05 July 2024
Location: Westminster, London, SW1A 0AA
Company: House of Commons
Job type: Permanent
Job reference: 5575_1718372199

Summary

House of Commons

The House of Commons is a unique and exciting place to work right at the heart of the UK's thriving democratic system. 

Behind the scenes, the House of Commons Service is made up of more than 3,000 employees who support and facilitate the smooth day to day running of the House. They provide professional services to Members of Parliament, their staff, and the wider parliamentary community.

Staff Benefits

In addition to your salary, we offer an attractive range of benefits including: 

  • 30 days' annual leave (increasing to 35 days after first full leave year). 
  • Civil Service pension with an average employer contribution of 27%. 
  • Access to training and development. 
  • Flexible working. 
  • Interest free season ticket loan and bicycle loan. 

Introduction

The Personnel Security Team drives the development and implementation of the policies and processes aimed at mitigating the risk of passholders exploiting their legitimate access to Parliament and its assets.

Security Vetting and Pass Officers will be expected to work collaboratively to ensure that pass and vetting applications are processed in a manner that is smooth, accurate, and puts personnel security at its heart and to ensure the vetting team always uphold excellent customer service standards.

The Role

Learning the complex nuances of the role, keeping up to date with and consistently applying current procedures relating to processing security applications, access control and the issuing of passes are key to this role.

Some of the responsibilities for this role include:

  • Picking up errors in security applications and contacting applicants to obtain relevant information before processing applications.
  • Answering the Vetting Team telephone line and answering emails, providing accurate information based on current procedures and guidelines.
  • Accessing the Police National Computer to carry out criminal records checks.
  • Acting independently, providing knowledge and advice regarding security vetting and access to House staff, Members of both Houses and contractors.

Skills and Experience

To be successful in this role you will demonstrate:

  • Previous experience working in a fast-paced administration environment with the ability to complete tasks whilst balancing accuracy and speed using a variety of IT systems. You will have an ability to spot and deal with issues autonomously.
  • Excellent interpersonal and customer service skills working in an administrative environment. You will have a confident manner, be able to think quickly, react appropriately with all stakeholders in a potentially challenging environment, whilst upholding the principles of equality, diversity, and inclusion.
  • Being a team player, with the ability to carry out and prioritise different tasks to achieve team goals when under pressure within a complex, demanding and rapidly changing environment.
  • Communicates clearly, concisely, and effectively both orally and in writing.

Next Steps and Additional Information

Application Form - If you would like to apply for this role, please submit an application providing evidence against criteria 1-4 in the Job Description. 

More information on the role and the full criteria can be found in the Job Description. 

Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.

The interview process may also include a written test exercise. Further details will be provided if your application is successfully shortlisted for an interview.

Interview Date - TBC

Contact Details

For more information about the role, or for an informal chat, please contact Steve Kelly,

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.