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Vascular Pathway Co-ordinator | Imperial College Healthcare NHS Trust
| Posting date: | 10 June 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £30,279 - £33,116 pa inclusive |
| Hours: | Full time |
| Closing date: | 14 July 2024 |
| Location: | London, W6 8RF |
| Company: | IMPERIAL COLLEGE HEALTHCARE NHS TRUST |
| Job type: | Permanent |
| Job reference: | 6381531/290-SCCS-1476 |
Summary
Reporting to the Service Support Manager, thepost holderwill be responsible for the devolved reception area. This includes being responsible for greeting patients, responding to emails and telephone requests, scheduling appointments, booking tests and prioritising, liaising with other departments, ensuring accurate data capture and entry, and any other duties as required. The post holder will need to adhere to Trust policies, the 18 week RTT pathway, and Standard Operating Procedures.
The day to day working relationships will include the clinical staff based in the clinic, patients, carers, internal and external staff from a variety of departments and hospitals, and you will be part of the wider administrative team.
The ideal candidate will be a quick learner and able to work in a fast paced environment. Candidates must be able to multi task and be able to prioritise their workload, especially during busy periods, whilst ensuring that patients are responded to appropriately. If you have good experience of customer service in a busy environment and can help ensure that patients are spoken to and communicated with in a fully confidential and caring waythen we would like to hear from you.We are looking for dynamic, friendly, hardworking individuals witha flexible “can-do” attitude to work.
Due to the popularity of some positions, we reserve the right to close the vacancy early on receipt of sufficient applicants.
Provide a comprehensive and quality administrative and scheduling service to the designated department and the patients, manage and prioritise their workload liaising closely with the other administration staff, Vascular Scientists/Sonographers, Ward Staff and management in the Department.
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert
This advert closes on Monday 24 Jun 2024