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Community Alarm Co-Ordinator, Perth - PKC11578

Job details
Posting date: 13 June 2024
Salary: £34,331.00 to £37,878.00 per year
Hours: Full time
Closing date: 27 June 2024
Location: Perth, PH1 1PL
Company: Perth and Kinross Council
Job type: Permanent
Job reference: PKC11578

Summary

Job Description

Community Alarm Co-Ordinator PKC11578
£34,331 - £37,878
Perth Community Fire Station, Perth

A fantastic opportunity has arisen for a Coordinator to come and join the staff and management teams at the Community Alarm & Telecare Service, Perth & Kinross Council - Telecare service (pkc.gov.uk)

Are you an enthusiastic and motivated individual who can work in a professional manner as part of a busy team?

This role will be ideal for you if you are enthusiastic, motivated and able to cope with demanding work. A reliable and flexible approach to work together with a positive, responsible and caring attitude are also essential.

Do you see yourself and a genuine person with good communication skills?
You will have the skills that allow you to communicate effectively with clients, internal / external agencies, and the staff team to ensure a quality care provision to help vulnerable service users stay at home independently and prevent admission to hospital or full-time care. It is essential that you have excellent listening, oral and written communication skills as well as the ability to lead and work as part of a team. You must also have the ability to maintain confidentiality, work co-operatively with other professionals, families and carers.

Do you have supervisory and management experience, with great interpersonal skills?
You support the manager with responsibility for the coordination, leadership, and management of a team. This will include identifying, managing, and mitigating potential risks to self and others by applying existing guidelines and recommending action to be taken.
You will have the ability to demonstrate your skills and experience related to supervision, co-ordination of work, on the job training, performance appraisal and assessing work against expected standards.

Do you have the ability to work under pressure, prioritise, and problem solve?
Organisational skills to plan, prioritise and schedule work to contribute to the needs of the team/service is essential along with digital skills to operate, organise and maintain relevant systems and equipment.
You will be a good problem solver and be able to work on your own initiative.
You will support the team to ensure they comply with Service Procedures, also the Council’s Health & Safety, and Civil Contingency Arrangements.

Do you have an interest in Technology and how it contributes to helping people stay safe at home?
You will be required to monitor online platforms connected to our equipment and support and direct staff in actioning any maintenance that is required to keep our equipment online.
You will be responsible for the instigation and coordination of our business continuity plan to ensure continued service delivery.
It would be advantageous if you are able to navigate and interrogate systems for quality control and data management.

We provide supportive management and flexible working arrangements to help you achieve a healthy work/life balance.

Requirements

Do you have an understanding as to the Council’s Values and Behaviours as drivers as an organisation and as individuals, related to Ambition, Compassion, and Integrity?

You will be able to influence the way we work with each other as well as the people and communities we serve, by:

Thinking “yes”, be creative, look to improve, and focus on positive outcomes.
Treating everyone with kindness, dignity, and respect.
Be open and honest, be fair and consistent, and support us to do what we say we will.

You should have an understanding of the Council’s Employee Code of Conduct and the SSSC Codes of Conduct.

• Entry Requirement to have SVQ in Social Services and Healthcare at SCQF level 7 (was SVQ3) / equivalent.
• Required and supported to work towards a qualification that contains at least 15 credits at SCQF level 7 (2 relevant units) usually Communication, Development of Self and Others, Supervision or Management Theory and Practice.
• Or, a PDA in Supervision.
• Requirement to have SVQ Social Services and Healthcare SCQF Level 9 is desirable.
• Training will be provided.

A driving licence is essential due to the geographical area of Perth and Kinross and demands related to service delivery.

The Individual

If you would like any more information regarding this vacancy, please contact Susan McInally, Manager on 01738 459570.

When applying for this post, please provide current contact details (including e-mail addresses) for two referees, one should be your present or most recent employer. However, if you are an existing employee of Perth & Kinross Council, you are only required to provide reference details for your current employer.

At PKC our values and behaviours influence our work and support us in the delivery of the Perth and Kinross Offer. In your application, and should you be invited to interview, you will be asked to describe situations that support the criteria required in the role and which also demonstrate our values and behaviours. Find out more about PKC and you could soon be joining our team!

Please APPLY ONLINE. Facilities are available at all public libraries in Perth and Kinross. If you have a disability and require reasonable adjustments, please call 01738 475555 to discuss.

As part of our safer recruitment measures, any offer of employment will be subject to the successful completion of mandatory checks including eligibility to work in the UK, Disclosure Scotland or PVG, qualifications, references, and fitness to undertake the post. This may also include an Overseas Criminal Records Check if you have spent time living overseas.

Some jobs may have been traditionally carried out predominately by one gender, but we would encourage you to apply if you meet the requirements, irrespective of your gender.

What we can do for you

If you are successful in a role with Perth & Kinross Council, you will have access to a range of benefits to help your physical, mental and financial wellbeing.

A healthy work life balance is important to us and we provide supportive management and flexible working arrangements to help you achieve a healthy work life balance. You will have access to training and support for continued professional development.

Perth & Kinross Council welcomes applications from former armed forces personnel/reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government.

For more information about working for Perth & Kinross Council and living in one of the most scenic areas of Scotland, look at our Jobs, careers and employment page.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.