Food & Beverage Supervisor
| Posting date: | 13 June 2024 |
|---|---|
| Salary: | £14.00 per hour |
| Hours: | Full time |
| Closing date: | 13 July 2024 |
| Location: | Epsom Downs, KT18 5XA |
| Company: | Avery Healthcare Group |
| Job type: | Permanent |
| Job reference: | 1102362690 |
Summary
Do you want to join a company that cares? When joining Avery, you can expect:
* highly competitive rates of pay * instant access to your wages. No need to wait for payday! * exclusive employee discounts incl. retail and leisure savings * excellent career development incl. formal training * free parking * well-supported environment * Rosebery Manor Care Home, located in Epsom are currently recruiting for an empathetic, respectful and attentive team player to join us as Food & Beverage Supervisor As Food & Beverage Supervisor, you will be supporting the Hospitality Manager in all ‘front of house’ areas within the home for residents and visitors. You will ensure that customer care and service are delivered in a consistent way, and that the home operates to the agreed standard regarding the catering service, whilst also ensuring that all Health and Safety measures are in place and adhered to within their area of responsibility. A key person in delivering excellent food service, the Food and Beverage Supervisor will get to know residents and visitors likes and dislikes, and will liaise regularly with the Hospitality Manager and Head Chef to ensure all hydration and nutritional needs are met at all times, whilst engaging the residents and listening to their requests. Key responsibilities for this role include:- Create a warm and welcoming atmosphere in the dining areas throughout the home that is in line with the resident’s preferences.
- Liaise with the Hospitality Manager and Head Chef to provide imaginative and interesting themes for special events, awareness days, festive requirements, parties, al fresco dining, buffets and participate in social events such as birthday and welcoming parties, and monthly themed meals.
- Ensure that staff are trained, supervised and appraised in conjunction with the people policies.
- Support the Hospitality Manager to ensure that all catering service areas are correctly staffed, and staff costs are in line with budget and forecast.
- Support the Hospitality Manager to ensure that catering services are delivered on time and in the most effective way. Deliver a professional and timely service ensuring that food is served hot and wastage minimized.
- Ensure residents are listened to and appropriate action is taken with regard to specific requests, food quality and service delivery. Harness feedback by regularly discussing individual requirements with residents, attending food forums and taking action as a result of the resident survey.
- Refer to the delegated person for diet or nutrition guidance.
- Ensure that residents are able to consult with the service staff and give feedback on the meals served on a daily basis.
- Respond to complaints or matters of concern whether arising from residents, relatives, staff or others in a sympathetic and understanding manner. Document all complaints and compliments on Radar.
- Participate in clinical reviews contributing to actions for weight loss or gain for individual residents. Understand knowledge of residents with Dysphagia that require IDDSI meals.
- Have an awareness of resident preferences regarding appropriate seating areas in the restaurant.
Avery Chef Academy – build your career
We have partnered with leading training and apprenticeship provider, Hospitality Industry Training (HIT), offering our new recruits the opportunity to join our Chef Academy and enrol via an apprenticeship route to our culinary teams.
To carve out a successful career as a Sous chef at Avery, you will benefit from having both experience in the culinary sector and industry-recognised qualifications. An apprenticeship provides invaluable real-world experience, and the skills and knowledge you need to climb the career ladder, opening a wealth of career opportunities and pathways.
Join the Avery chef teams and the Avery Chef Academy at the same time.
- Chef de Partie Level 3 Apprenticeship
As an Avery Chef de Partie Apprentice, you will run a section of your care home kitchen, for example, sauces, pastries, or fish. Typically, you will manage a small team of workers, ensuring dishes go out on time and the work area remains clean.
- Senior Chef Apprenticeship in Production Cooking
As a Senior Chef Apprentice in Production Cooking, you will manage a team to produce standardised dishes and menus within your care home kitchen. You will be accountable for the day-to-day running of the kitchen, including producing, monitoring, and maintaining consistent food standards.
These apprenticeships will allow you to hone your skills, increase your knowledge and take on additional responsibilities; all whilst working in your Avery care home. Enrolling with our Chef Academy will give you real-world experience, as you learn from experts first-hand in a working kitchen environment.
Our Sous Chefs are the Head Chefs of tomorrow, and these advanced learning courses offer everything our chefs require to gain skills, confidence, and growth. We encourage you to take up this great opportunity. Apply for our role today and ask for more information about the Avery Chef Academy.
Our ambition is simple. Together, by demonstrating our caring natures, supporting each other and being proud of what we do, we aim to create smiles every day.
Our structure at Avery Healthcare is unique to other care settings. There is no big hierarchy or difficulties in speaking to management. You will find the Avery business leaders in the homes at the forefront of care, and fully accessible at all times, including the Culinary and Hospitality regional teams who are often in the kitchens working with you to try out new ideas and support where they are needed. We truly are proud of who we are, and we act as #OneFamily. If you’d like a career in care and would like to be an important part of our #OneFamily, apply today.
This Post will Require
Enhanced DBS Disclosure check, the cost of which will be met by Avery Healthcare.Proof of eligibility to work in the UK. </div>