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Emergency Housing Officer
| Posting date: | 12 June 2024 |
|---|---|
| Salary: | £29,777 to £31,364 per year |
| Additional salary information: | Enhanced payments for weekend and bank holiday working, on a rota basis |
| Hours: | Full time |
| Closing date: | 26 June 2024 |
| Location: | Blackpoool |
| Remote working: | On-site only |
| Company: | Blackpool Coastal Housing |
| Job type: | Permanent |
| Job reference: | 24/331 |
Summary
As an Emergency Housing Officer, we are looking for a motivated and dynamic team-player who shares our passion, enthusiasm and commitment to enhancing the life opportunities of vulnerable people here in Blackpool.
Our hostels provide emergency accommodation, specifically for families with support needs and also individuals requiring support, across our various settings, with Emergency Housing Officers at the forefront of providing daily, daytime staffing cover across our hostel provision.
All our hostels are located within relatively close proximity and within no more than a 3 mile radius of each other.
We would particularly welcome applications from candidates with experience gained working with and/or supporting families, or from candidates with a child protection or safeguarding background. If you have demonstrable experience of in any of these areas and can role-model empathetic, understanding, positive, kind and level-headed behaviours then we would like to hear from you.
As an Emergency Housing Officer, you will carry out all aspects of tenancy management, within BCH’s hostels and emergency housing dispersed accommodation settings. You will be based at one of the Emergency Housing hostels within Blackpool and will be responsible for the day-to-day management of the accommodation and for providing housing related support to homeless clients with a range of support needs.
You will ensure the health, safety and wellbeing of clients including carrying out needs and risk assessments, safety checks of the building and rooms, collection of charges and all necessary administrative functions. You will liaise with a variety of agencies and assist clients to access appropriate services.
The successful applicants will have experience of supporting vulnerable clients, be confident and self-motivated and have the ability to work independently with minimal supervision. An understanding of professional boundaries and excellent communication and interpersonal skills are essential.
You will possess good organisational and time management skills, be able to prioritise your own workload and be competent in the use of IT systems, particularly Microsoft Office.
A minimum of 3 GCSEs (or equivalent) to include Maths and English, at grade 4/C or above is essential, together with an understanding of customer rights and choices and how to support them. A Chartered Institute of Housing (CIH) qualification, or the willingness to work towards a CIH qualification is desirable.
The post involves some weekend and also bank holiday working, as part of a rota, so flexibility is required, both in terms of working hours and also work location.
There are several hostel locations and travel will be required between sites.
Applicants must have a full, UK driving licence and access to a vehicle for work purposes. Any offer of appointment will be subject to satisfactory clearance from the Disclosure and Barring Service (formerly CRB check).
About Blackpool Coastal Housing
Blackpool Coastal Housing was set up by Blackpool Council in 2007 to manage their housing stock of almost 5,000 properties. Our goal is to create an organisation that delivers quality services, first time, every time, within a culture that puts people at the heart of everything we do.
BCH continues to expand its services across many areas and we currently employee over 200 committed and valued staff.
Our 5 core values that reflect the PRIDE that our workforce displays on a daily basis, also guide our conduct and our relationship with customers, partners and stakeholders:
• Positivity
• Respect and Compassion
• Integrity
• Dynamism
• Energy
BCH is a great place to work and has recently received two prestigious Awards at the 2022 Northern Housing Awards for the Best Approach to Employee Wellbeing and the Best Approach to Diversity and Inclusion.
We can offer you a friendly and inclusive working environment where you can develop yourself and really can make a difference to people’s lives across Blackpool.
We also offer a fantastic reward and benefits package which includes:
• Competitive rates of pay
• 26 days paid annual leave per annum, in addition to 8 bank holidays
• Attractive and flexible membership of the Local Government Pension Scheme, with excellent employer contributions
• An in-house wellbeing program of wellbeing, social and charitable initiatives with BCH colleagues
• Vivup - the employee benefits scheme for discounts on various high street retailers and cycle to work
• Option to join BHSF - a voluntary salary sacrifice Health Cash Plan Scheme for help with medical costs such as physiotherapy, optical, osteopathy etc.
• Option to join the Blackpool, Fylde and Wyre Credit Union for preferential rates on financial services
• 24/7 Employee Assistance Programme and access to counselling services
• Enhanced maternity, paternity and adoption pay schemes
• A wide variety of training and learning and development opportunities
• Staff Suggestion Scheme
• Free annual flu vaccinations and Occupational Health Support
How to apply
For further information on this opportunity, please contact Heather O’Hanlon, Emergency Housing Manager at Heather.o’hanlon@bch.co.uk or on 01253 476938.
To apply, please visit our website https://www.bch.co.uk/work-with-us to complete an online application, where a full job outline and person specification are available.
Alternatively, CV’s may be considered if applying through an online jobs board.
However, please ensure your application/CV clearly demonstrates your suitability for this position.
Closing date for applications: Wednesday, 26th June 2024 at 5pm*
Interview date: Friday, 12th July 2024
*BCH reserves the right to close this vacancy before the specified closing date if sufficient suitable applications are received to progress to interview. Therefore, applicants are advised to apply as early as possible.
Our hostels provide emergency accommodation, specifically for families with support needs and also individuals requiring support, across our various settings, with Emergency Housing Officers at the forefront of providing daily, daytime staffing cover across our hostel provision.
All our hostels are located within relatively close proximity and within no more than a 3 mile radius of each other.
We would particularly welcome applications from candidates with experience gained working with and/or supporting families, or from candidates with a child protection or safeguarding background. If you have demonstrable experience of in any of these areas and can role-model empathetic, understanding, positive, kind and level-headed behaviours then we would like to hear from you.
As an Emergency Housing Officer, you will carry out all aspects of tenancy management, within BCH’s hostels and emergency housing dispersed accommodation settings. You will be based at one of the Emergency Housing hostels within Blackpool and will be responsible for the day-to-day management of the accommodation and for providing housing related support to homeless clients with a range of support needs.
You will ensure the health, safety and wellbeing of clients including carrying out needs and risk assessments, safety checks of the building and rooms, collection of charges and all necessary administrative functions. You will liaise with a variety of agencies and assist clients to access appropriate services.
The successful applicants will have experience of supporting vulnerable clients, be confident and self-motivated and have the ability to work independently with minimal supervision. An understanding of professional boundaries and excellent communication and interpersonal skills are essential.
You will possess good organisational and time management skills, be able to prioritise your own workload and be competent in the use of IT systems, particularly Microsoft Office.
A minimum of 3 GCSEs (or equivalent) to include Maths and English, at grade 4/C or above is essential, together with an understanding of customer rights and choices and how to support them. A Chartered Institute of Housing (CIH) qualification, or the willingness to work towards a CIH qualification is desirable.
The post involves some weekend and also bank holiday working, as part of a rota, so flexibility is required, both in terms of working hours and also work location.
There are several hostel locations and travel will be required between sites.
Applicants must have a full, UK driving licence and access to a vehicle for work purposes. Any offer of appointment will be subject to satisfactory clearance from the Disclosure and Barring Service (formerly CRB check).
About Blackpool Coastal Housing
Blackpool Coastal Housing was set up by Blackpool Council in 2007 to manage their housing stock of almost 5,000 properties. Our goal is to create an organisation that delivers quality services, first time, every time, within a culture that puts people at the heart of everything we do.
BCH continues to expand its services across many areas and we currently employee over 200 committed and valued staff.
Our 5 core values that reflect the PRIDE that our workforce displays on a daily basis, also guide our conduct and our relationship with customers, partners and stakeholders:
• Positivity
• Respect and Compassion
• Integrity
• Dynamism
• Energy
BCH is a great place to work and has recently received two prestigious Awards at the 2022 Northern Housing Awards for the Best Approach to Employee Wellbeing and the Best Approach to Diversity and Inclusion.
We can offer you a friendly and inclusive working environment where you can develop yourself and really can make a difference to people’s lives across Blackpool.
We also offer a fantastic reward and benefits package which includes:
• Competitive rates of pay
• 26 days paid annual leave per annum, in addition to 8 bank holidays
• Attractive and flexible membership of the Local Government Pension Scheme, with excellent employer contributions
• An in-house wellbeing program of wellbeing, social and charitable initiatives with BCH colleagues
• Vivup - the employee benefits scheme for discounts on various high street retailers and cycle to work
• Option to join BHSF - a voluntary salary sacrifice Health Cash Plan Scheme for help with medical costs such as physiotherapy, optical, osteopathy etc.
• Option to join the Blackpool, Fylde and Wyre Credit Union for preferential rates on financial services
• 24/7 Employee Assistance Programme and access to counselling services
• Enhanced maternity, paternity and adoption pay schemes
• A wide variety of training and learning and development opportunities
• Staff Suggestion Scheme
• Free annual flu vaccinations and Occupational Health Support
How to apply
For further information on this opportunity, please contact Heather O’Hanlon, Emergency Housing Manager at Heather.o’hanlon@bch.co.uk or on 01253 476938.
To apply, please visit our website https://www.bch.co.uk/work-with-us to complete an online application, where a full job outline and person specification are available.
Alternatively, CV’s may be considered if applying through an online jobs board.
However, please ensure your application/CV clearly demonstrates your suitability for this position.
Closing date for applications: Wednesday, 26th June 2024 at 5pm*
Interview date: Friday, 12th July 2024
*BCH reserves the right to close this vacancy before the specified closing date if sufficient suitable applications are received to progress to interview. Therefore, applicants are advised to apply as early as possible.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.