Warning
This job advert has expired and applications have closed.
ICT Support Engineer
| Posting date: | 12 June 2024 |
|---|---|
| Salary: | £22,816.00 to £24,336.00 per year |
| Additional salary information: | £22816.00 - £24336.00 a year |
| Hours: | Full time |
| Closing date: | 26 June 2024 |
| Location: | West Bromwich, B71 2BG |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9285-24-0696 |
Summary
This is a great opportunity to join the IT Service Desk. The team are currently temporarily based out of Heath Lane Hospital in West Bromwich, moving to a location in Pear Tree Lane, Dudley. The successful candidates will be expected to participate in a rota to ensure the Service Desk core operating hours (8am to 6pm) are covered. Main responsibilities are: Managing the ICT Service desk telephone calls and incidents. Escalating any incidents and service requests that you cant resolve, to senior members of staff. Have a 'service orientated' approach to work, having excellent customer service skills To work as a member of a team, encouraging knowledge sharing across the team. Manage daily tasks and activities which may require reprioritisation to satisfy changing business needs