Housing Support Worker
| Posting date: | 10 June 2024 |
|---|---|
| Salary: | £24,187 per year |
| Additional salary information: | Excellent Plus Benefits |
| Hours: | Full time |
| Closing date: | 09 July 2024 |
| Location: | Telford, Shropshire, TF4 2HF |
| Company: | Bromford |
| Job type: | Permanent |
| Job reference: | 1012794 |
Summary
If you have a passion for support work and enabling customers to manage their homes and improve their lives - you belong at Bromford.
Every single one of our customers is unique. And so are you. Almost every choice you make here has the power to change someone’s life for the better. This is a big opportunity for you to make a real difference.
As a support worker, you’ll support customers living in our young adults scheme. You’ll help create a customer-focused and welcoming environment, designing and providing tailored support to customers based on an assessment of needs, and adapting appropriately to suit individual customers. As well as deliver quality housing and support services to sustain tenancies and develop independence.
You will work with local agencies to access any specialist support and signpost your customers to them, including debt and income support. You will engage with customers to build positive and inclusive relationships, whilst reviewing the impact of the support and the next steps needed.
This role is permanent and full time. You’ll work 8 hour shifts Mon-Fri between the hours of 9am-7:30pm (inc. up to 2 late shifts per week). You’ll be based at Blews Hill Court, Telford, TF4 2HF. An Enhanced and Adult Barred List DBS check if required.
We want you to be somebody who:
- Has experience of working in social housing and support
- Is well organised, comfortable in making their own decisions and a problem solver
- Will meet the needs of customers, commissioners and the wider community, whilst ensuring that service delivery is in line with Bromford’s policies and procedures
- Will show confidence when articulating services to customers, colleagues, commissioners, and partner agencies
- Is comfortable reporting and maintaining accurate and up-to-date customer information, including the handling of safeguarding concerns
- Feels that networking comes naturally to them – not only externally but internally too – and you can build relationships so people know they can go to you and trust you
If you have previous experience as a support worker, mental health support worker, residential support worker, specialist support worker, care worker, a family or adult support worker, or something similar, we would be really happy to hear from you.
Closing date for applications is Sunday 23 June with interviews taking place Monday 1 July.