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Cot Bureau Operative | Manchester University NHS Foundation Trust

Job details
Posting date: 10 June 2024
Salary: Not specified
Additional salary information: £22,816 - £24,336 pa
Hours: Full time
Closing date: 10 July 2024
Location: Warrington, WA5 7AE
Company: Manchester University NHS Foundation Trust
Job type: Permanent
Job reference: 6343249/349-SMH-6343249


An exciting opportunity has arisen with the Connect North West Team based in Gemini Warrington which provides an urgent and non-urgent Neonatal Transport for the North West region and North Wales.

We are looking for an enthusiastic and committed person to join our friendly team as a Cot Bureau Operative. You must be an excellent
communicator, organised and able to use your own initiative. The successful candidate will have the ability to work well under pressure and be part of a multi- disciplinary team. As a Cot Bureau Operative, you will join a 24-hour administrative service on a rotational basis. As well as working days, you will be required to work nights and weekends. The shift pattern is 8am - 8pm and 8pm - 8am and in general this is a self-rostering rota within your team. The salary has enhancements paid for weekend and night-time
You will work alongside the Neonatal Transport Team and St John Ambulance to ensure all calls are logged and patients prioritised accordingly. The transport service is responsible for moving babies between different hospitals who require intensive care or specialist treatment and arranges maternal transfers with complications in pregnancy.
In return you will receive an annual appraisal and access to training opportunities in order to enhance your career.

To act as the first point of contact for the referral hotline, liaising with the transport team to assist in organising maternal and newborn infant transfers.
Undertaking regular telephone contact with Neonatal Units across the North West and North Wales region to determine their cot occupancy and staffing, and to log this within an electronic database.
To ensure that patients are referred to the correct unit, you will locate the most appropriate hospital, using the correct pathways and ensuring a comprehensive and accurate record of all communication.
To liaise with clinicians from relevant specialties and facilitate conference calling for complex referrals.
To undertake other administrative duties as required, using your good knowledge of Microsoft packages, and I.T. skills to support the work of the transport service.
Welcome and assist in the training of new members to the team.

MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programs. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team

We’re looking forward to hearing from you!

This advert closes on Monday 24 Jun 2024

Proud member of the Disability Confident employer scheme

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.