Service Assistant
| Posting date: | 10 June 2024 |
|---|---|
| Salary: | £22,425 per year |
| Hours: | Full time |
| Closing date: | 23 June 2024 |
| Location: | Packwood House, Lapworth, Solihull, B94 6AT |
| Remote working: | On-site only |
| Company: | National Trust |
| Job type: | Contract |
| Job reference: | IRC152896 |
Summary
As a Service Assistant you'll work across visitor areas, helping different departments deliver high-quality customer service.
Contract duration: Fixed term contract until 31-Oct-2024
Hours: 37.5 hours per week including every weekend and bank holidays.
Reporting to Assistant Welcome Manager you’ll be part of a team of 10 Welcome staff working at both Packwood and Baddesley Clinton.
Service Assistants play an important role in supporting various property teams in greeting and helping our visitors. No two days are the same and you can expect to meet lots of different people and help in various visitor areas. You’ll be involved in different tasks. These could include greeting visitors on arrival, restocking the shelves in the shop and clearing tables in the café. Most importantly you’ll talk to visitors, answering any questions they have to make sure they can find everything they need for their visit. This role would suit anyone with an enthusiasm for delivering great customer service and a keen interest in learning about visitor operations.
We'd love to hear from you if you're:
customer focused with positive attitude
a team player, but also can work on your own initiative
well organised and adaptable
willing to learn new skills
Contract duration: Fixed term contract until 31-Oct-2024
Hours: 37.5 hours per week including every weekend and bank holidays.
Reporting to Assistant Welcome Manager you’ll be part of a team of 10 Welcome staff working at both Packwood and Baddesley Clinton.
Service Assistants play an important role in supporting various property teams in greeting and helping our visitors. No two days are the same and you can expect to meet lots of different people and help in various visitor areas. You’ll be involved in different tasks. These could include greeting visitors on arrival, restocking the shelves in the shop and clearing tables in the café. Most importantly you’ll talk to visitors, answering any questions they have to make sure they can find everything they need for their visit. This role would suit anyone with an enthusiasm for delivering great customer service and a keen interest in learning about visitor operations.
We'd love to hear from you if you're:
customer focused with positive attitude
a team player, but also can work on your own initiative
well organised and adaptable
willing to learn new skills