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Senior Quality Risk Assessor - Mortgage Compliance
| Posting date: | 07 June 2024 |
|---|---|
| Salary: | £25,000 to £25,000.00 per year |
| Hours: | Full time |
| Closing date: | 05 July 2024 |
| Location: | Essex, SS14 3FR |
| Company: | MSS Group |
| Job type: | Permanent |
| Job reference: | ORG3092-JR1070342BasSQRAMC |
Summary
We are looking for a Senior Quality and Risk Mortgage File Reviewer (Senior Quality and Risk Assessor) to join our team on a full-time, permanent basis, hybrid working, 3 days from our Basildon offices and 2 days working from home. Mortgage file reviewing / mortgage admin experience is essential and in return, you will receive a competitive starting salary of up to £25,000 per annum depending on skills and industry experience.
About us
At Stonebridge, our employees tell us we are a great place to work. We are passionate about what we do, our people matter, their opinions, insights and enthusiasm are key to our success. We value and look after people, are big on employee wellbeing, we are socially and environmentally responsible and like to get involved in charity work. We consistently look for ways to create a better future, back each other and most importantly, to do the right thing.
Our benefits
Competitive starting salary
Excellent training and professional development
Great company culture
2 days off per annum for charity / community volunteering
Full programme of employee engagement activities
Company reward and recognition schemes
Discounts off online and high street shopping through our employee benefits platform
Company sick pay
Flexibility to work partly office based and partly from home
Casual dress
Option to buy / sell up to 5 additional days annual leave
Gym Subsidy
Bike to work scheme
Pension
Employee Assistance Programme
£500 employee referral scheme
Death in service insurance cover
Critical illness insurance cover
Discounted Life Insurance and Income Protection
The role
The Senior Q&R Assessor deals directly with the UK-wide network of professional mortgage and insurance Advisers, in relation to residential and buy to let mortgage case files and their compliance with; operating procedures, the Stonebridge Performance Management System and the FCA regulatory requirements.
The role also includes delivery of training and coaching to QR Assessors to improve their knowledge, skills and performance.
The Senior Q&R Assessor is also responsible for managing their team’s mailbox and having oversight of all mailboxes to ensure target SLAs are achieved, chasing up the teams where not achieved.
The role includes regular meetings with the Compliance Relationship Manager to review system, process and documents currently in place to identify potential improvements, and complete feasibility analysis to confirm which change may be viable to pursue.
Key responsibilities
Check complex mortgage and insurance cases and provide guidance to advisers by phone/email to get cases completed
Liaise with advisors and Senior Audit where required to resolve case issues
Speak with advisers to give feedback and guidance on file reviews and confirm actions required (confirming in writing)
Keep team logs and spreadsheets up to date and produce MI reports for Senior Management Team review
Ensure competence standards met and maintained
Deliver training and coaching to the team of QRs to improve performance
Manage team mailbox and monitor all mailboxes across teams
Identify potential process / system / document improvements to enhance performance
Our ideal candidate
Mortgage file reviewing experience and knowledge of the regulatory requirements
Experience of training and / or mentoring
Good MS Excel skills, experience with analysing data and in creating MI reports
Keen eye for detail
Probing, investigative, analytical
Assertive communicator
Ability to prioritise, manage own workload and use time productively
Able to fully satisfy the pre employment screening process which comprises of right to work, identity, 5 years referencing, AML, credit screen, financial sanctions and DBS checks
Who we are
Stonebridge Mortgage Solutions Ltd is one of the leading dedicated mortgage and protection networks in the UK with a professional community of more than 1,100 mortgage and protection advisers and 600 firms.
We aim to provide world class support and guidance utilising our cutting-edge systems and regulatory expertise and our revolutionary spirit has the customer at its heart.
How to apply
Apply with CV. If you require any reasonable adjustments for any part of the recruitment process, please let our recruitment team know.
Individuals with different cultures, perspectives and experiences are at the heart of the way Stonebridge works. We are committed to equality of opportunity and welcome applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnerships, and ex-offenders.
About us
At Stonebridge, our employees tell us we are a great place to work. We are passionate about what we do, our people matter, their opinions, insights and enthusiasm are key to our success. We value and look after people, are big on employee wellbeing, we are socially and environmentally responsible and like to get involved in charity work. We consistently look for ways to create a better future, back each other and most importantly, to do the right thing.
Our benefits
Competitive starting salary
Excellent training and professional development
Great company culture
2 days off per annum for charity / community volunteering
Full programme of employee engagement activities
Company reward and recognition schemes
Discounts off online and high street shopping through our employee benefits platform
Company sick pay
Flexibility to work partly office based and partly from home
Casual dress
Option to buy / sell up to 5 additional days annual leave
Gym Subsidy
Bike to work scheme
Pension
Employee Assistance Programme
£500 employee referral scheme
Death in service insurance cover
Critical illness insurance cover
Discounted Life Insurance and Income Protection
The role
The Senior Q&R Assessor deals directly with the UK-wide network of professional mortgage and insurance Advisers, in relation to residential and buy to let mortgage case files and their compliance with; operating procedures, the Stonebridge Performance Management System and the FCA regulatory requirements.
The role also includes delivery of training and coaching to QR Assessors to improve their knowledge, skills and performance.
The Senior Q&R Assessor is also responsible for managing their team’s mailbox and having oversight of all mailboxes to ensure target SLAs are achieved, chasing up the teams where not achieved.
The role includes regular meetings with the Compliance Relationship Manager to review system, process and documents currently in place to identify potential improvements, and complete feasibility analysis to confirm which change may be viable to pursue.
Key responsibilities
Check complex mortgage and insurance cases and provide guidance to advisers by phone/email to get cases completed
Liaise with advisors and Senior Audit where required to resolve case issues
Speak with advisers to give feedback and guidance on file reviews and confirm actions required (confirming in writing)
Keep team logs and spreadsheets up to date and produce MI reports for Senior Management Team review
Ensure competence standards met and maintained
Deliver training and coaching to the team of QRs to improve performance
Manage team mailbox and monitor all mailboxes across teams
Identify potential process / system / document improvements to enhance performance
Our ideal candidate
Mortgage file reviewing experience and knowledge of the regulatory requirements
Experience of training and / or mentoring
Good MS Excel skills, experience with analysing data and in creating MI reports
Keen eye for detail
Probing, investigative, analytical
Assertive communicator
Ability to prioritise, manage own workload and use time productively
Able to fully satisfy the pre employment screening process which comprises of right to work, identity, 5 years referencing, AML, credit screen, financial sanctions and DBS checks
Who we are
Stonebridge Mortgage Solutions Ltd is one of the leading dedicated mortgage and protection networks in the UK with a professional community of more than 1,100 mortgage and protection advisers and 600 firms.
We aim to provide world class support and guidance utilising our cutting-edge systems and regulatory expertise and our revolutionary spirit has the customer at its heart.
How to apply
Apply with CV. If you require any reasonable adjustments for any part of the recruitment process, please let our recruitment team know.
Individuals with different cultures, perspectives and experiences are at the heart of the way Stonebridge works. We are committed to equality of opportunity and welcome applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnerships, and ex-offenders.