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Operations Manager - webuyanycar
| Posting date: | 07 June 2024 |
|---|---|
| Salary: | £45,000 per year |
| Hours: | Full time |
| Closing date: | 05 July 2024 |
| Location: | West Midlands, B37 7YB |
| Company: | BCA Group |
| Job type: | Permanent |
| Job reference: | ORG3669-BCALwbac01 |
Summary
Operations Manager - webuyanycar
Birmingham Business Park - Solihull
4 on 4 off shift pattern
£45,000 per annum
BCA are the biggest name in Europe’s vehicle remarketing industry, backed by the Constellation Automotive Group, we’re part of a family including cinch and WeBuyAnyCar.com. We’re growing hugely and are on a key digital transformation journey. Through acquisition, simplification and innovation BCA aims to drive accelerated growth. Backed up by industry leading technology we have a nationwide team of logistics and inspection professionals and offer a full range of integrated services to support our customers through the entire fleet management process.
With a head office based centrally in Birmingham, BCA Logistics is a provider of vehicle inspection, collection & delivery services within the automotive supply chain on a nationwide basis. Typically operating at end of vehicle contract BCAL Logistics inspects & collects in excess of 600,000 vehicles per annum making it the largest provider of these services within the sector with further growth planned.
Purpose of Job: To manage logistics operation single move activity. Management & optimisation of costs, recruitment through to utilisation and day to day management of resources which underpins BCA Logistics Service Performance and profitability.
Responsibilities
Leadership & coaching – performance management and culture, succession planning, safe working, resource utilisation, forecasting resource levels
Maximise resource availability through effective monitoring and communication of processes utilising the Driver Management system to help ensure BCA Logistics driver standards are maintained and effectively managed.
Act as a role model and provide strong leadership and support to manage and motivate all operations staff members and employed drivers whilst ensuring all department staff receive relevant training and development
Liaise with appropriate departments to resolve issues on behalf of drivers ensuring effective issue of equipment to drivers and arrangement of collections of equipment where required.
Deliver performance in line with KPI and budget, ensuring costs are analysed and initiatives developed to minimise cost whilst maximising service performance
Develop mechanisms through which to run “team meetings” and manage the driver communication process in order to keep field based resources abreast of developments within the business.
Communication and reporting on vital performance KPI’s.
Hold regular meetings with Customer to review performance and future development needs
Weekly & monthly forecasting relative to customer volume, resource mix, cost control, financial performance.
Review and plan for all existing and future customer requirements.
Monitor driver resource mix and create recruitment plan in line with financial and service requirements.
Accountability for the achievement of operational budget.
Any other duties as may be reasonable and within your skill capability.
Key Competencies
Strong organisational & time management skills
Dedicated and ambitious able to handle high work demands
Excellent communication skills, both written & verbal
Ability to analyse and manipulate data
Able to build and maintain effective working relationships
Strong leadership / People Management skills.
Highly motivated and proactive, enjoying leading as well working as a team, whilst also taking full ownership and accountability for delivering results
Must have current UK driving licence
Birmingham Business Park - Solihull
4 on 4 off shift pattern
£45,000 per annum
BCA are the biggest name in Europe’s vehicle remarketing industry, backed by the Constellation Automotive Group, we’re part of a family including cinch and WeBuyAnyCar.com. We’re growing hugely and are on a key digital transformation journey. Through acquisition, simplification and innovation BCA aims to drive accelerated growth. Backed up by industry leading technology we have a nationwide team of logistics and inspection professionals and offer a full range of integrated services to support our customers through the entire fleet management process.
With a head office based centrally in Birmingham, BCA Logistics is a provider of vehicle inspection, collection & delivery services within the automotive supply chain on a nationwide basis. Typically operating at end of vehicle contract BCAL Logistics inspects & collects in excess of 600,000 vehicles per annum making it the largest provider of these services within the sector with further growth planned.
Purpose of Job: To manage logistics operation single move activity. Management & optimisation of costs, recruitment through to utilisation and day to day management of resources which underpins BCA Logistics Service Performance and profitability.
Responsibilities
Leadership & coaching – performance management and culture, succession planning, safe working, resource utilisation, forecasting resource levels
Maximise resource availability through effective monitoring and communication of processes utilising the Driver Management system to help ensure BCA Logistics driver standards are maintained and effectively managed.
Act as a role model and provide strong leadership and support to manage and motivate all operations staff members and employed drivers whilst ensuring all department staff receive relevant training and development
Liaise with appropriate departments to resolve issues on behalf of drivers ensuring effective issue of equipment to drivers and arrangement of collections of equipment where required.
Deliver performance in line with KPI and budget, ensuring costs are analysed and initiatives developed to minimise cost whilst maximising service performance
Develop mechanisms through which to run “team meetings” and manage the driver communication process in order to keep field based resources abreast of developments within the business.
Communication and reporting on vital performance KPI’s.
Hold regular meetings with Customer to review performance and future development needs
Weekly & monthly forecasting relative to customer volume, resource mix, cost control, financial performance.
Review and plan for all existing and future customer requirements.
Monitor driver resource mix and create recruitment plan in line with financial and service requirements.
Accountability for the achievement of operational budget.
Any other duties as may be reasonable and within your skill capability.
Key Competencies
Strong organisational & time management skills
Dedicated and ambitious able to handle high work demands
Excellent communication skills, both written & verbal
Ability to analyse and manipulate data
Able to build and maintain effective working relationships
Strong leadership / People Management skills.
Highly motivated and proactive, enjoying leading as well working as a team, whilst also taking full ownership and accountability for delivering results
Must have current UK driving licence