Receptionist - Car Dealership
| Posting date: | 07 June 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £25,000 per annum |
| Hours: | Full time |
| Closing date: | 07 July 2024 |
| Location: | Brentford, TW8 9FX |
| Company: | Norton Way Group Ltd |
| Job type: | Permanent |
| Job reference: | 574 |
Summary
Job Advert
Salary: £25,000 per annum
Hours: 40 hours per week, Monday to Sunday rota
Location: GWR Kia, 963 Great West Road, Brentford, Middlesex TW8 9FX
A bit about us:
Established in 1989, Norton Way Group has evolved into a powerhouse in the automotive industry, with a rich history of growth,
development, and a commitment to excellence. We have been a leading automotive group in Letchworth for the past 35 years.
Over the past three decades, we've cultivated a culture of innovation, service, and dedication to our customers.
Norton Way Group has expanded its footprint, now spanning 10 sites across Hertfordshire, Bedfordshire, and West London. As a
multi-franchise business, we represent a diverse range of leading automotive brands.
Our success is a testament to the efforts of our dedicated team, now numbering over 400 staff. Together, we drive success,
celebrate achievements, and foster a dynamic work environment where every team member plays a crucial role.
What you will be doing:
We are looking for confident, enthusiastic, polite individuals to join our Reception Team, in our GWR Kia dealership. You will be
the first point of contact for all customers and visitors, whether it be in person or on the telephone, so making a good
impression from the offset is a must.
* Greet our visitors and customers, politely and ascertaining their needs, directing them to the relevant department or staff
member
* Answer the telephone promptly, pass calls on to the relevant member of staff quickly and efficiently, take messages when
necessary
* Provide administrative assistance as required to all departments across the sites when required
* Offer customers tea, coffee etc. Clear away cups and ensure desks and communal areas are tidy at all times
* Direct and move customer vehicles as and when required
What we need from you:
* Exceptional communication skills both written and verbal
* Previous experience of working within a similar role is essential
* Commitment to providing customer excellence to ensure every customer contact with the business is a positive experience
* Proficient administration and IT skills
* Helpful can-do attitude, with the willingness to help, wherever need be.
* A full clean driving licence would be an advantage
Our commitment to excellence has been recognised by prestigious accolades, including the Great Place to Work awards consecutively;
in 2022 and 2023.
In January 2023, we were awarded Best Place to Work for Well-being, a testament to our dedication to fostering a healthy and
supportive environment.
Furthermore, our achievements include being Highly Commended title at the AM Awards for Leadership and Diversity in May 2023.
Join us on a journey where success is not only celebrated but built upon a foundation of inclusivity, well-being, and exceptional
leadership.
Salary: £25,000 per annum
Hours: 40 hours per week, Monday to Sunday rota
Location: GWR Kia, 963 Great West Road, Brentford, Middlesex TW8 9FX
A bit about us:
Established in 1989, Norton Way Group has evolved into a powerhouse in the automotive industry, with a rich history of growth,
development, and a commitment to excellence. We have been a leading automotive group in Letchworth for the past 35 years.
Over the past three decades, we've cultivated a culture of innovation, service, and dedication to our customers.
Norton Way Group has expanded its footprint, now spanning 10 sites across Hertfordshire, Bedfordshire, and West London. As a
multi-franchise business, we represent a diverse range of leading automotive brands.
Our success is a testament to the efforts of our dedicated team, now numbering over 400 staff. Together, we drive success,
celebrate achievements, and foster a dynamic work environment where every team member plays a crucial role.
What you will be doing:
We are looking for confident, enthusiastic, polite individuals to join our Reception Team, in our GWR Kia dealership. You will be
the first point of contact for all customers and visitors, whether it be in person or on the telephone, so making a good
impression from the offset is a must.
* Greet our visitors and customers, politely and ascertaining their needs, directing them to the relevant department or staff
member
* Answer the telephone promptly, pass calls on to the relevant member of staff quickly and efficiently, take messages when
necessary
* Provide administrative assistance as required to all departments across the sites when required
* Offer customers tea, coffee etc. Clear away cups and ensure desks and communal areas are tidy at all times
* Direct and move customer vehicles as and when required
What we need from you:
* Exceptional communication skills both written and verbal
* Previous experience of working within a similar role is essential
* Commitment to providing customer excellence to ensure every customer contact with the business is a positive experience
* Proficient administration and IT skills
* Helpful can-do attitude, with the willingness to help, wherever need be.
* A full clean driving licence would be an advantage
Our commitment to excellence has been recognised by prestigious accolades, including the Great Place to Work awards consecutively;
in 2022 and 2023.
In January 2023, we were awarded Best Place to Work for Well-being, a testament to our dedication to fostering a healthy and
supportive environment.
Furthermore, our achievements include being Highly Commended title at the AM Awards for Leadership and Diversity in May 2023.
Join us on a journey where success is not only celebrated but built upon a foundation of inclusivity, well-being, and exceptional
leadership.