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Business Rates Revenues Officer
| Posting date: | 04 June 2024 |
|---|---|
| Salary: | £32,925 to £35,031 per year |
| Hours: | Full time |
| Closing date: | 14 June 2024 |
| Location: | Enfield, London, EN1 3XA |
| Company: | Enfield Council |
| Job type: | Permanent |
| Job reference: | 53196959 |
Summary
We are seeking a Business Rates Revenues Officer to join our dedicated team within the Income & Debt department.
Your role will involve administering Business Rates accounts in compliance with current regulations, ensuring effective revenue collection through various channels. Responsibilities include processing relief applications, handling enquiries via multiple channels , and proactive efforts to enhance revenue collection.
Ideal candidates will have debt collection experience and thrive in public facing roles. This is an exciting opportunity to contribute to a high-preforming team focussed on meeting ambitious financial and operational goals. We're looking for enthusiastic team players with a strong understanding of customer contact procedures, debt collection experience and excellent communication skills.
If you're proactive, organised and adept at managing competing priorities, we want to hear from you!
Contact Details -
If you would like to know more about the role, please contact Bridgette Cowley on 020 4526 7091 for an informal discussion
If you have any difficulties accessing this information, please contact Farida Uddin on 0208 132 1027 or email farida.uddin@enfield.gov.uk
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV.
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more.
Why it's great to work for Enfield Council:
- An excellent pension through the Local Government Pension Scheme (LGPS).
- Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.
- A blend of remote and office based working for most roles.
- Interest free season ticket loan repayable over three or ten months.
- Career development and learning experiences from a range of training courses and learning methods.
- Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.
- Health and leisure discounts and tax-free bikes for work.
- 1 month paid sabbatical for Children’s Social Workers
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment.
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.
Your role will involve administering Business Rates accounts in compliance with current regulations, ensuring effective revenue collection through various channels. Responsibilities include processing relief applications, handling enquiries via multiple channels , and proactive efforts to enhance revenue collection.
Ideal candidates will have debt collection experience and thrive in public facing roles. This is an exciting opportunity to contribute to a high-preforming team focussed on meeting ambitious financial and operational goals. We're looking for enthusiastic team players with a strong understanding of customer contact procedures, debt collection experience and excellent communication skills.
If you're proactive, organised and adept at managing competing priorities, we want to hear from you!
Contact Details -
If you would like to know more about the role, please contact Bridgette Cowley on 020 4526 7091 for an informal discussion
If you have any difficulties accessing this information, please contact Farida Uddin on 0208 132 1027 or email farida.uddin@enfield.gov.uk
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV.
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more.
Why it's great to work for Enfield Council:
- An excellent pension through the Local Government Pension Scheme (LGPS).
- Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.
- A blend of remote and office based working for most roles.
- Interest free season ticket loan repayable over three or ten months.
- Career development and learning experiences from a range of training courses and learning methods.
- Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.
- Health and leisure discounts and tax-free bikes for work.
- 1 month paid sabbatical for Children’s Social Workers
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment.
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.