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Administrator

Job details
Posting date: 04 June 2024
Salary: £23,497.50 to £23,685.20 per year
Hours: Full time
Closing date: 21 June 2024
Location: Hatfield, Hertfordshire
Remote working: On-site only
Company: Change Grow Live
Job type: Temporary
Job reference:

Summary

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We have an exciting opportunity for an Administrator to join our busy Hertfordshire Service. Our Administrator team here at Change Grow Live play an integral part in supporting the team in our mission, providing administrative and clerical support to our Community Engagement, Harm Reduction and Recovery Academy Team enabling them to focus on delivering our services, ensuring our service users receive the help and support they need to achieve their goals. Acting as our first point of contact our Admin team are the face of our service, speaking with partner agencies face to face and via the telephone, are non-judgemental, empathetic and want to make a real difference to people’s lives.


This is a fixed term contract that ends on 31st March 2025.

Where: Hatfield

Hours: 37.5 per week

Salary: £23,497.50 - £23,685.20 pro rata (dependent on experience)


About the role:

Be the first point of contact within the service
Provide organisational, administrative, and clerical services to the team designed to contribute towards its aims and objectives
Ensure that telephone calls and visits from service users, outside agencies and CGL staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary
Complete effective processing of correspondence/data entry as required.
Minute take at partnership meetings as required
Collate, monitor, and report data/information and statistics as required
Carry out photocopying as required
Ensure that all admin, record-keeping, and communication within the project are maintained


About you:

Knowledge of general office procedures
IT literacy including proficiency in word processing, excel spreadsheets and other MS applications
Good interpersonal skills and a willingness to work flexibly as part of a team
The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary
Confident and effective communication skills, both verbally and in writing and solid numeric skills
Excellent organisational and time management skills
Able to take responsibility for your own personal development, identifying personal training needs and participating in regular supervision and appraisal
Be flexible to work across operational sites as required
Minute taking experience would be an advantage


What we will give to you:

25 days holiday (+ bank holidays) rising by 1 day for each years’ service
Flexible working arrangements
Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
Contributory pension scheme
A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
A friendly and supportive team
Training, career development & progression opportunities


Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.


If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you.