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Events and Engagement Officer
| Posting date: | 03 June 2024 |
|---|---|
| Salary: | £24,000 to £27,000 per year |
| Hours: | Full time |
| Closing date: | 03 July 2024 |
| Location: | Nottingham, Nottinghamshire |
| Remote working: | Hybrid - work remotely up to 4 days per week |
| Company: | East Midlands Chamber (Derbyshire, Nottinghamshire, Leicestershire) |
| Job type: | Permanent |
| Job reference: |
Summary
East Midlands Chamber is a well-respected and award winning organisation that aims to enhance businesses and communities in Derbyshire, Leicestershire and Nottinghamshire. With more than 4,000 members, we have established a reputation as the voice of the region's economy.
Job title: Events and Engagement Officer
Salary: £24,000 to £27,000 per annum
Based at: Chesterfield, Derby or Nottingham with agile working. Additional travel required
Contract: Permanent, full time (35 hours per week)
1. WHY THE POST EXISTS
Are you an enthusiastic and organised individual? Do you have background in organising workshops and events? Can you communicate effectively and vary your approach to suit the audience? Can you adhere to guidelines, deadlines, operate professionally and have a high level of attention to detail? If so, you could be our next Events & Engagement Officer.
As part of our funded events team, you will promote and administer a range of events, including in-person workshops and online webinars across Derbyshire, Nottinghamshire and Leicestershire. This role will plan, complete administration for, generate bookings for, deliver, host and evaluate business events to achieve delegate satisfaction and event outcomes.
You will be a strong communicator with excellent organisation and IT skills with previous experience of delivering events for businesses. Recording information accurately in a timely manner via the Chamber’s customer relationship management system is essential.
2. THE KEY AREAS OF RESPONSIBILITY
- Proactively promote services by contacting potential beneficiaries and recording activity and opportunities via the programme CRM system.
- Account manage business delegates ensuring timely and accurate information is collected and recorded.
- Identify suitable topics that satisfy business needs and attract an audience.
- Liaise with venues, exhibitors, colleagues, and third parties to deliver a quality experience.
- Set up and host events ensuring that the agenda runs smoothly, delegates are satisfied and the wider project is positively promoted.
- Deliver high quality events that meet business needs within the geography.
- Initiate bookings and referrals with potential programme customers over the phone.
- Help secure the service’s future by maximising quality outputs at every stage.
- Attend business support networking meetings to actively showcase the events programme to businesses.
- Organise and develop own resources and effective time management that benefits the delivery of the service.
- Regularly monitor event evaluation feedback and take action as necessary to ensure consistently high customer satisfaction rates.
- Provide referrals to advisers and other business support providers where appropriate.
- Use social media channels including LinkedIn and Facebook to actively promote events and encourage bookings and during events to showcase delivery.
- Occasional out of hours work will be required (i.e. evenings and early mornings).
3. IDEALLY APPLICANTS WILL POSSESS
- Relevant and demonstrable experience of organising and delivering business events.
- An understanding of SME business needs.
- Telesales experience with a confident telephone manner.
- Previous experience of supporting publicly funded events.
- Social media marketing experience for business use.
- Experience of creating strong and engaging content.
- Qualities such as being driven, highly motivated and dependable.
- Strong communication skills and a good use of English, in writing and verbally.
- Excellent administration skills.
4. WHAT YOU CAN EXPECT IN RETURN
- 25 days holiday plus bank holidays each year (pro rata for part time).
- 8% non-contributory pension scheme.
- Wellbeing support including access to Westfield Health plan, Mental Health First Aiders, self help toolkits, discounts and more.
- Your Birthday off plus an extra day of leave after 5 and 10 years' service.
- Life assurance (death in service support scheme) for your beneficiaries.
- Dress for the day policy and agile working practices (role dependent).
- 2 CSR days to take per year (volunteering activity).
- Access to tax-free childcare and Bike2Work schemes.
- Special leave for bereavement, compassionate leave & dependent related time off.
- Learning and development opportunities.
- Flexibility to take unpaid leave, paid study leave & special leave for territorial army.
- Recognition and engagement schemes including our Our Stars.
- Tax free 45p per business mile for cars (up to 10,000 miles per year).
5. HOW TO APPLY
If you have an enthusiastic approach to your work and feel you could make a significant contribution to our organisation, we would like to hear from you.
Please visit East Midlands Chamber (Derbyshire, Nottinghamshire, Leicestershire) job vacancies website. Unfortunately we cannot accept applications from this platform for compliance purposes.
The closing date for applications is ongoing (we close ongoing adverts once sufficient applications are received).
6. COMPANY STATEMENT
East Midlands Chamber (Derbyshire, Nottinghamshire, Leicestershire) is an equal opportunities employer and Disability Confident Leader. All suitably qualified people are encouraged to apply for vacancies regardless of age, disability, gender reassignment, marital status, pregnancy or maternity, race, religion or belief, sex and sexual orientation. Applicants require current eligibility to live and work in the UK, they must also disclose any unspent convictions or cautions and company director disqualifications in their covering letter. Please inform recruitment@emc-dnl.co.uk of any reasonable adjustments needed during the recruitment process. The business is dedicated to retaining talent and therefore it may decide to prioritise and support internal applicants.
Job title: Events and Engagement Officer
Salary: £24,000 to £27,000 per annum
Based at: Chesterfield, Derby or Nottingham with agile working. Additional travel required
Contract: Permanent, full time (35 hours per week)
1. WHY THE POST EXISTS
Are you an enthusiastic and organised individual? Do you have background in organising workshops and events? Can you communicate effectively and vary your approach to suit the audience? Can you adhere to guidelines, deadlines, operate professionally and have a high level of attention to detail? If so, you could be our next Events & Engagement Officer.
As part of our funded events team, you will promote and administer a range of events, including in-person workshops and online webinars across Derbyshire, Nottinghamshire and Leicestershire. This role will plan, complete administration for, generate bookings for, deliver, host and evaluate business events to achieve delegate satisfaction and event outcomes.
You will be a strong communicator with excellent organisation and IT skills with previous experience of delivering events for businesses. Recording information accurately in a timely manner via the Chamber’s customer relationship management system is essential.
2. THE KEY AREAS OF RESPONSIBILITY
- Proactively promote services by contacting potential beneficiaries and recording activity and opportunities via the programme CRM system.
- Account manage business delegates ensuring timely and accurate information is collected and recorded.
- Identify suitable topics that satisfy business needs and attract an audience.
- Liaise with venues, exhibitors, colleagues, and third parties to deliver a quality experience.
- Set up and host events ensuring that the agenda runs smoothly, delegates are satisfied and the wider project is positively promoted.
- Deliver high quality events that meet business needs within the geography.
- Initiate bookings and referrals with potential programme customers over the phone.
- Help secure the service’s future by maximising quality outputs at every stage.
- Attend business support networking meetings to actively showcase the events programme to businesses.
- Organise and develop own resources and effective time management that benefits the delivery of the service.
- Regularly monitor event evaluation feedback and take action as necessary to ensure consistently high customer satisfaction rates.
- Provide referrals to advisers and other business support providers where appropriate.
- Use social media channels including LinkedIn and Facebook to actively promote events and encourage bookings and during events to showcase delivery.
- Occasional out of hours work will be required (i.e. evenings and early mornings).
3. IDEALLY APPLICANTS WILL POSSESS
- Relevant and demonstrable experience of organising and delivering business events.
- An understanding of SME business needs.
- Telesales experience with a confident telephone manner.
- Previous experience of supporting publicly funded events.
- Social media marketing experience for business use.
- Experience of creating strong and engaging content.
- Qualities such as being driven, highly motivated and dependable.
- Strong communication skills and a good use of English, in writing and verbally.
- Excellent administration skills.
4. WHAT YOU CAN EXPECT IN RETURN
- 25 days holiday plus bank holidays each year (pro rata for part time).
- 8% non-contributory pension scheme.
- Wellbeing support including access to Westfield Health plan, Mental Health First Aiders, self help toolkits, discounts and more.
- Your Birthday off plus an extra day of leave after 5 and 10 years' service.
- Life assurance (death in service support scheme) for your beneficiaries.
- Dress for the day policy and agile working practices (role dependent).
- 2 CSR days to take per year (volunteering activity).
- Access to tax-free childcare and Bike2Work schemes.
- Special leave for bereavement, compassionate leave & dependent related time off.
- Learning and development opportunities.
- Flexibility to take unpaid leave, paid study leave & special leave for territorial army.
- Recognition and engagement schemes including our Our Stars.
- Tax free 45p per business mile for cars (up to 10,000 miles per year).
5. HOW TO APPLY
If you have an enthusiastic approach to your work and feel you could make a significant contribution to our organisation, we would like to hear from you.
Please visit East Midlands Chamber (Derbyshire, Nottinghamshire, Leicestershire) job vacancies website. Unfortunately we cannot accept applications from this platform for compliance purposes.
The closing date for applications is ongoing (we close ongoing adverts once sufficient applications are received).
6. COMPANY STATEMENT
East Midlands Chamber (Derbyshire, Nottinghamshire, Leicestershire) is an equal opportunities employer and Disability Confident Leader. All suitably qualified people are encouraged to apply for vacancies regardless of age, disability, gender reassignment, marital status, pregnancy or maternity, race, religion or belief, sex and sexual orientation. Applicants require current eligibility to live and work in the UK, they must also disclose any unspent convictions or cautions and company director disqualifications in their covering letter. Please inform recruitment@emc-dnl.co.uk of any reasonable adjustments needed during the recruitment process. The business is dedicated to retaining talent and therefore it may decide to prioritise and support internal applicants.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.