Operational Shift Manager (Late Shift)
| Posting date: | 03 June 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 03 July 2024 |
| Location: | Northampton, NN4 9DR |
| Company: | Royal Mail |
| Job type: | Permanent |
| Job reference: | 1078543101 |
Summary
Competitive salary, car allowance £4,800 or £4,300 cash equivalent per annum, 18% bonus potential
27.5 days annual leave plus bank holidays and pension scheme
Full time. 41 hours per week, Permanent
South Midlands Mail Centre, Swan Valley, Northampton, NN4 9DR
We have a very exciting opportunity for someone to join us as a late Shift Manager at our South Midlands Mail Centre, helping us to continue to improve and deliver the best service.
The role
This is a role where you can take control and make a difference. With 9 direct reports, who in turn look after 250-280 staff on shift, our employees and engineers will look to you to lead the way.
- You’ll motivate the team to achieve their best every day, work with them over time to help them develop and reach their potential with a focus on wellbeing initiatives.
- You'll be accountable for the performance of the shift, in particular H&S, lead on continuous improvement activities and have budget, finance and asset management responsibilities.
- Acheive operational targets, each one critical to improving our offering to customers, saving them money on a fast, high quality service.
Shift patterns: 13:48 - 22:12, Monday to Friday. A degree of flexibility is required to meet operational demands.
Skills and experience
You need to be flexible, can work under pressure and possess excellent leadership and communication skills.
Leadership Focus: Ensures the basics are right, takes a 'one company' approach, creates positive energy, implements strategy.
People Focus: Understands the value of diversity & inclusion, uses delegation, coaching, empowerment and feedback, identifies and develops talent.
Resilience Focus: Is approachable, provides re-assurance to others, agile in adapting to new challenges, communicates regularly and informally, deals with ambiguity.
Achievement Focus: Ensures 'best day every day' by implementing standards of excellence, asks questions of others, shares learning, provides guidance. Builds confident teams using a coaching style.
Improvement Focus: Implements transformation, reduces costs and ensures value for money, embraces innovative work practices.
Customer centric Focus: Implements a customer-first culture, introduces ways to improve the customer experience, puts the customer at the heart of decision making.
Finance: Budget management experience
Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve. We are happy to support your need for any adjustments during the application and hiring process.
Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. If selected. the first step is your interview and we want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview.
We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.
Closing Date: Wedneday 12th June. Please note, this advert may close early if the appropriate number of applications has been reached.
#LI-POST #LIMRT Job reference number 310996
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