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Pre-Tenancy Support Officer
| Posting date: | 03 June 2024 |
|---|---|
| Salary: | £17,848 per year |
| Additional salary information: | Plus Car Allowance. Benefits include pension, 25 days holiday rising to 28 days after 2 years, discounted gym and swimming membership, cycle to work scheme and electric vehicle leasing scheme. |
| Hours: | Part time |
| Closing date: | 17 June 2024 |
| Location: | Witney, Oxfordshire |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Cottsway Housing Association |
| Job type: | Permanent |
| Job reference: |
Summary
We are looking for a Pre-Tenancy Support Officer to join our busy Communities Team.
This is a new post and, working with the current post-holder, we’re looking for a customer focussed individual to deliver our package of pre-tenancy support initiatives. This post ensures we offer our customers every opportunity to manage their tenancies successfully from the very start. This position is for 18.5 hours per week and we offer a flexible work pattern, to be agreed.
Working with new and existing customers, and our housing staff, you will provide a comprehensive service that delivers best practice in tenancy support. You will have good knowledge of social housing and tenancy management coupled with an excellent understanding of welfare benefits, including Universal Credit. Excellent communication skills are essential as well as experience of delivering presentations and workshops to customers and staff.
To be successful in this role you will have an organised approach to managing your workload and be able to work without direct supervision. Experience of monitoring and recording data are also essential. A driving licence and use of your own vehicle are required as is a good working knowledge of IT.
A DBS check will be required for the successful applicant as part of our pre-employment checks.
Benefits include pension, 25 days holiday rising to 28 days after 2 years, discounted gym and swimming membership, electric vehicle lease scheme and eligibility for Costco membership.
This is a new post and, working with the current post-holder, we’re looking for a customer focussed individual to deliver our package of pre-tenancy support initiatives. This post ensures we offer our customers every opportunity to manage their tenancies successfully from the very start. This position is for 18.5 hours per week and we offer a flexible work pattern, to be agreed.
Working with new and existing customers, and our housing staff, you will provide a comprehensive service that delivers best practice in tenancy support. You will have good knowledge of social housing and tenancy management coupled with an excellent understanding of welfare benefits, including Universal Credit. Excellent communication skills are essential as well as experience of delivering presentations and workshops to customers and staff.
To be successful in this role you will have an organised approach to managing your workload and be able to work without direct supervision. Experience of monitoring and recording data are also essential. A driving licence and use of your own vehicle are required as is a good working knowledge of IT.
A DBS check will be required for the successful applicant as part of our pre-employment checks.
Benefits include pension, 25 days holiday rising to 28 days after 2 years, discounted gym and swimming membership, electric vehicle lease scheme and eligibility for Costco membership.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.