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Strategic Service Manager - ABC11073

Job details
Posting date: 31 May 2024
Salary: £57,528.00 to £65,647.00 per year
Hours: Full time
Closing date: 24 June 2024
Location: Aberdeen, AB25 1GN
Company: Aberdeen City Council
Job type: Permanent
Job reference: ABC11073


Job Purpose:

Before applying for this job, it is important that you read the Applicant Guidance by clicking on this link and the Job Profile attached. These explain the job role and the type of person we're looking for.

Location: Spring Garden, Aberdeen

Duration: Permanent, Full Time

job purpose/about the role

We are seeking a highly skilled, driven individual to work in the Aberdeen Justice Social Work Service. Reporting to the Chief Officer for Adult Social Work, you must have extensive senior management experience within justice or the public protection arena. justice Social Work is a diverse, complex and busy service which has mostly statutory involvement with individuals who have offended, many of whom have complex needs, multiple disadvantages with some presenting a risk to themselves and others. The service functions within a rich strategic environment that includes the ACHSCP Strategic Plan, the Community Planning Local Outcome Improvement Plan and the National Strategy for Community Justice. There are a significant number of legislative obligations that the service is expected to fulfil as it discharges its duties as well as adhering to professional justice-specific National Outcomes and Standards. This role is designed to provide strategic leadership and support to the Justice Social Work Service. A key element of the post will be driving improvements in the experiences and outcomes for individuals within the Justice System. As such, the postholder will oversee the justice improvement portfolio as outlined in the Service Delivery Plan and undertake appropriate performance management activities to demonstrate the effectiveness of the service. In addition, informed advice and support about all aspects of the service will be provided to both senior management and decision-making/governance bodies related to Justice Social Work and its implications for community safety/public protection. The Strategic Service Manager will have a responsibility for liaising with the MAPPA Co-Ordinator and other agency representatives to ensure that the justice service contribution to MAPPA discussions and decisions is timely, appropriate and risk informed. The Strategic Manager will also ensure that any actions required of the service are completed to the expected standard of quality and thoroughness.

The post holder needs to hold as a minimum:

• Educated to degree level in Social Work or a relevant discipline and/or extensive
experience in senior management/strategy in a related field.

The postholder is able to demonstrate:

Ability to lead, manage and participate in work as directed by operational and strategic
leads across the Health and Social Care Partnership.
Ability to use a range of methods of communication to report, engage, influence and
gain support in order to improve the delivery of strategic and risk management
An understanding of the relationship between policy development at national and local
Ability to develop strategy, policy, procedure and standards
Ability to analyse and present management information and business intelligence
Ability to identify priority outcomes, develop action plans and monitor performance and impact on both service delivery and outcomes for adults
Ability to initiate, develop and then deliver projects which involve multiple internal and
external stakeholders.
Ability to identify and raise relevant issues with senior staff in Aberdeen City Health and Social Care Partnership and with other partners

About Us

Please see Job Profile for further details.

Aberdeen City Council is an equal opportunities employer and we are committed to equality, diversity and inclusion.

Flexible Working

We are happy to talk flexible working and offer flexible working for most roles in the organisation meaning that many of our employees enjoy the freedom of choosing a working pattern that suits them as much as it suits the organisation.

Disability Confident

We are a Disability Confident Employer. If you consider yourself to have a disability and think you may require a reasonable adjustment to be made for this part of the selection process, or would like further information in relation to reasonable adjustments, please contact

Armed Forces

We are a forces-friendly employer, have signed the Armed Forces Covenant and are a silver award recipient in the Defence Employer Recognition Scheme. We have a specific email address for those in the forces, those who have left the forces, as well as their partners / spouses / families: We are able to answer questions about jobs and our application / selection process, as well as about our employee support provisions.

Guaranteed Interview Scheme

We have a number of guaranteed interview schemes available to applicants who meet the minimum criteria for our roles and who:

  • have a disability
  • are care-experienced and aged 16-29
  • are aged 16-24 and live in Aberdeen City or have been to an Aberdeen City Council school and are applying for a Modern Apprenticeship (except Trades apprenticeships)
  • have done a Foundation Apprenticeship with Aberdeen City Council and are applying for any apprenticeships relevant to the area in which they did their Foundation Apprenticeship
  • are New Scots aged 16-24 and are applying for any apprenticeships

Further information can be found at

Proud member of the Disability Confident employer scheme

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.