Menu
Warning This job advert has expired and applications have closed.

Senior Product Manager

Job details
Posting date: 31 May 2024
Salary: £51,700 to £57,700 per year
Additional salary information: GPA is also committed to recognising and rewarding where our staff hold the “Gold Standard’ accreditation relevant to their Specialism and offer a specific non-pensionable allowance to staff who have achieved this.
Hours: Full time
Closing date: 11 June 2024
Location: Swindon
Company: Government Recruitment Service
Job type: Permanent
Job reference: 355487/2

Summary

The Government Property Agency is changing the way the Civil Service works and is at the forefront of the Government's transformation agenda; reshaping the relationship civil servants have with their place of work. The Agency is central to the delivery of key Government policies including moving 22,000 Civil Service roles out of London by 2030 and tackling climate change by contributing to the Net Zero agenda. To do this we are delivering a major change programme across the UK and consolidating our portfolio in order to save £1.4 Bn over 10 years.

The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do.

To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community.

GPA has moved from “start up to scale up” stage and is reaching the end of its first wave of digital transformation. We have implemented the best in class systems such as Microsoft Dynamics 365, ServiceNow, Salesforce, Planon IWMS and will be implementing other systems like JIRA, Confluence, Ardoq and Microsoft 365. The GPA has delivered all of its major digital & data implementation and now requires a period of stabilisation, embedding & consolidation over the next 18 months to drive efficiencies before embarking on the next phase of innovation.

We are seeking an experienced and strategic-thinking Senior Product Manager with a focus on Planon IWMS (Integrated Workplace Management System) and ServiceNow CSM (Customer Service Management) platforms development and management. As a key member of our team, you will lead the product lifecycle for our IWMS and CSM platform, ensuring the successful development, delivery, and testing of innovative solutions that enhance workplace efficiency and user experience.

Key Responsibilities:

  • Develop and communicate a clear product strategy for the IWMS and CSM platforms aligning with overall workplace management objectives.
  • Manage the entire product life-cycle, from ideation and concept through development, launch, and ongoing optimisation.
  • Create and maintain a detailed IWMS / CSM platform roadmaps, outlining key milestones and deliverables to enhance workplace efficiency.
  • Lead the end-to-end product development lifecycle for IWMS and CSM platforms, focusing on systems architecture and design tailored for workplace management covering property, asset, space, facilities and project management.
  • Implement comprehensive testing strategies for the IWMS and CSM platform, ensuring the quality and reliability of all features and functionalities.
  • Collaborate with the QA teams to conduct rigorous testing, including functional testing, integration testing, and user acceptance testing.
  • Collaborate with cross-functional teams to define IWMS and CSM platform requirements, ensuring alignment with business goals and the unique needs of integrated workplace management.
  • Conduct specialised user research within the context of integrated workplace management to understand user behaviour, needs, and preference to ensure user and product centric development.
  • Collaborate with design teams to translate IWMS and CSM user insights into user experience strategies and features, ensuring a seamless and efficient workplace environment.
  • Work closely with cross-functional teams to ensure seamless collaboration throughout the IWMS and CSM platform development and testing process