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Tracker and Tracer
| Posting date: | 30 May 2024 |
|---|---|
| Salary: | £25,147.00 to £27,596.00 per year |
| Additional salary information: | £25147.00 - £27596.00 a year |
| Hours: | Full time |
| Closing date: | 05 June 2024 |
| Location: | 317 02 Royal Victoria Infirmary, NE1 4LP |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | C9317-24-1126 |
Summary
The purpose of this role is to support and encourage individuals living with sight loss, who regularly attend for review, diagnostic tests and treatment, access healthcare services. This will involve reviewing hospital systems (e.g. Medisoft) to identify those patients to be reviewed. The role will then cross reference this with other data held on hospital systems to confirm which patients require treatment and when to uphold treatment plans within the clinically advised timeframe (as advised by clinicians). Many patients will change their contact details. The role will liaise with this complex group of patients to identify up to date information and facilitate their access to treatment. This will require caring, patient and tactful communication to help patients complete their treatment journey. For some patients this is often diagnosed later in life but they will remain a patient under our care long term leading to an ever increasing cohort of patients. With an ageing population this is set to grow. There will be extensive and close working with Trust clinicians, multi-disciplinary teams, Appointment booking Centre and community options (potentially other external organisations in future) to identify patients and support with referrals to and from different sites. The role will also proactively track and support patients during their treatment to ensure that they achieve specific treatment milestones. The post holder will therefore be required to utilise a diverse range of influencing techniques to support patients with treatment completion. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.