Planner/Scheduler
| Posting date: | 30 May 2024 |
|---|---|
| Salary: | £30,262 per year |
| Hours: | Full time |
| Closing date: | 29 June 2024 |
| Location: | Teddington, London, tw118GT |
| Company: | Reccom Ltd/ |
| Job type: | Contract |
| Job reference: | BBBH3531_1717054295 |
Summary
PLANNER/SCHEDULER
Based in South West London (TW11)
Contract up to 6 months
37.5 hours per week
9am-5pm
Circa £30,262 per annum
Our client is looking for a Planner/Scheduler, previous experience within repairs/maintenance/housing would be advantageous. As a Repairs Planner/Scheduler, you are the key person communicating between the resident and maintenance worker. The role involves tasks such as;
- Providing customer service to residents and customers/tenants.
- Arranging appointments for residents/tenants regarding maintenance/repair issues within their properties.
- Scheduling appointments for maintenance work.
- Dealing with resident queries and offering general support to maintenance help desk organising appointments with trade's people to carry out the appointments in a cost effective and organised manner.
- Dealing with queries from residents, changing appointment.
- Rescheduling appointments and scheduling prioritising emergency repair issues.
- Closing jobs ready for invoicing.
- Logging current jobs onto company database.
- Working with Supervisors and trades people to organise and schedule work.
- Updating and changing information as the job changes.
- Ordering equipment needed for the job.
- General Admin duties such as filing, scanning etc.
The applicant must have previous experience in the role and opti-time experience, or similar database is essential.
Skills and experience required;
- For this role, you must have a good telephone manner, be organized, have the ability to prioritize work, and pay attention to detail.
A reference contact must be provided upon application.