Senior Shift Manager (Night Shift)
| Posting date: | 24 May 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 23 June 2024 |
| Location: | Coventry, CV3 4PF |
| Company: | Royal Mail |
| Job type: | Permanent |
| Job reference: | 1075538901 |
Summary
Job reference number 310838
£51,381 per annum, potential 15% bonus and night shift allowance of £130 per week on a pro rata basis
25 days annual leave plus bank holidays
Full time, 38 hours per week
Permanent
PFW National Hub, Middlemarch Business Park, Coventry, CV3 4PF
The Parcelforce National/International Hub based at Coventry Hub is one of largest in the UK and processes c250,000 domestic and international items on the night shift alone. To support the smooth running of the night shift, we have a vacancy for a Senior Shift Manager who is responsible for leading the shift and full accountability for H&S, quality of service, productivity, automation optimisation, employee and financial targets.
About the role
As Senior Shift Manager, you’ll be accountable for the clearance of all Parcelforce National and International products on the shift, ensuring operational deadlines are achieved, shift budget/cost targets are met and a full handover to the early shift is completed. You’ll co-ordinate and maintain resource planning activities, taking into account the traffic forecast, staff attendance, ensuring a fully skilled resource is aligned to workload and play a vital role in planning for seasonal volume fluctuations within the Hub, ensuring all plans are communicated and reviewed regularly.
With line manager responsibility for 4 direct/15 indirect reports, you’ll review performance and development, deal with HR matters to include conduct, attendance, performance reviews and deliver coaching plans where required. Key to the role will be the undertaking of health and safety responsibilities, to include the co-ordination of risk assessment processes, and ensuring that the shift works in accordance with all health and safety legislation and policies.
Attendance
Monday to Thursday 17:00 – 03:00. A degree of flexibility is required to meet operational demands. The role is entitled to an night allowanace for hours worked from 20.00 - 06.00.
About you
We are looking for an experienced Operations Manager with a visible and supportive leadership style, who can hit the ground running and motivate a team to achieve KPIs.
You need to demonstrate the following on your CV:
• Experience of management in large teams within a busy operational site.
• Ability to motivate, performance manage, coach and develop direct reports.
• Experience of successful negotiations with staff, unions and all other stakeholders.
• High level of communication skills both written and oral.
• Good standard of basic computer use including excel and word, data analysis and reporting.
• Experience of cost control budget, unit cost targets and variable cost against volume fluctuations.
• A track record of implementing major change.
About us
Parcelforce Worldwide provides express parcel delivery across the UK. We employ over 5,500 people and operate across a network of 54 depots throughout the UK. Our intelligent use of technology helps ensure we stay one-step ahead, and everyone that works for us has the responsibility to create a smooth and efficient service. We are always thinking ahead, and we’re always looking for friendly and committed people to join our diverse and supportive team.
Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. If selected, the first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place.
Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve. We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.
We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.
Closing Date: Sunday 9th June. Please note, this advert may close early if the appropriate number of applications has been reached.
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