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Logistics Operative / Porter - BBC
| Posting date: | 24 May 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 23 June 2024 |
| Location: | W1A 1AA |
| Company: | Mitie |
| Job type: | Permanent |
| Job reference: | 54310 |
Summary
JOB DESCRIPTION
Job Title: BBC Workplace Logistics OperativeResponsible To: Workplace Logistics Manager
Location: W1 Complex & London Sites within Region
JOB PURPOSE:
Job Title: Workplace Logistics Operative
Job purpose
To support the Logistics Manager, with a one team approach, to provide a first class, professional logistics service to client and customers of the BBC in London W1 Complex and other regional sites.
Responsibilities
-Logistics Operatives will generally specialise in one of the areas specified below, however a prime function will be to assist when required and as directed by the Logistics Manager in other areas of the logistics operation.
General Duties (applicable to all areas)
-Assist in ensuring the logistics services meets or exceeds the Service Level Agreements and Key Performance Indicators required by the BBC.
-Manage work orders in an efficient and timely manner.
-Provide a professional service by ensuring all Logistic requirements are available to BBC staff during the required service hours.
-Compliance with all relevant Health and Safety procedures, ensuring the requirements of Health and Safety at Work and Environmental legislation are met at all times.
-To progress promptly any requests for logistics services required by client.
-To maintain the general tidiness, cleanliness and safety of both Internal and External logistics work areas.
-Carry out any reasonable request from the Logistics Manager, providing it is within the operative's capability and competency.
-Effectively communicate with all colleagues to ensure the smooth running of the Logistics Service.
-To provide assistance according to business needs e.g., lunch cover annual leave cover etc.
-Maintain a professional, polite, and considerate manner at all times.
-Adhere to uniform and presentation standards as per the dress policy.
-Ensure that customer expectations are met in all buildings whilst embracing the Mitie way of working
-Make use of the FM Helpdesk service for reporting and faults.
Porterage
-Provision of Lift and Shift services to meet the needs of the BBC and their lodgers.
-Undertaking office moves
-Dealing with waste removals
-Conference Room set ups
-To maintain the general tidiness, cleanliness and safety of work areas utilised by the logistics personnel
-Provide a moving service to ensure all assets and materials directly allocated to staff are properly dismantled, packed and transported and re-installed at the new location.
Mail and Messenger
-Collection and distribution of internal and external mail and packages, secure mail, special and recorded deliveries etc.
-Provide a receipt and invoicing service, including goods inward checks, storage, packaging, stock control and accounting.
-To ensure stores are correctly receipted, unpackaged, checked, and stored where required or the BBC client is informed of its arrival.
-Printing and Reprographics: (site dependent)
-Operate high volume photocopiers and specialist printing equipment
-Collection of customers printing requirements.
-First line maintenance of copiers and the co-ordination and management of external maintenance.
-Operation of large format printers and copiers.
-Provide a finishing service for documents including guillotining, drilling and binding.
Conferencing and Events
-Set up managed meeting rooms for meetings
-Set up event spaces
Person, Knowledge skills & experience
-Able to communicate well.
-Flexible working approach.
-High level of personal integrity
-Ability to work under pressure
-Can work independently and with limited supervision
-Previous experience in a customer facing environment
-Manual Handling Skills
-Health and Safety, QA and Environmentally aware
-Good PC skills using Microsoft office suite of applications.
Job Title: BBC Workplace Logistics OperativeResponsible To: Workplace Logistics Manager
Location: W1 Complex & London Sites within Region
JOB PURPOSE:
Job Title: Workplace Logistics Operative
Job purpose
To support the Logistics Manager, with a one team approach, to provide a first class, professional logistics service to client and customers of the BBC in London W1 Complex and other regional sites.
Responsibilities
-Logistics Operatives will generally specialise in one of the areas specified below, however a prime function will be to assist when required and as directed by the Logistics Manager in other areas of the logistics operation.
General Duties (applicable to all areas)
-Assist in ensuring the logistics services meets or exceeds the Service Level Agreements and Key Performance Indicators required by the BBC.
-Manage work orders in an efficient and timely manner.
-Provide a professional service by ensuring all Logistic requirements are available to BBC staff during the required service hours.
-Compliance with all relevant Health and Safety procedures, ensuring the requirements of Health and Safety at Work and Environmental legislation are met at all times.
-To progress promptly any requests for logistics services required by client.
-To maintain the general tidiness, cleanliness and safety of both Internal and External logistics work areas.
-Carry out any reasonable request from the Logistics Manager, providing it is within the operative's capability and competency.
-Effectively communicate with all colleagues to ensure the smooth running of the Logistics Service.
-To provide assistance according to business needs e.g., lunch cover annual leave cover etc.
-Maintain a professional, polite, and considerate manner at all times.
-Adhere to uniform and presentation standards as per the dress policy.
-Ensure that customer expectations are met in all buildings whilst embracing the Mitie way of working
-Make use of the FM Helpdesk service for reporting and faults.
Porterage
-Provision of Lift and Shift services to meet the needs of the BBC and their lodgers.
-Undertaking office moves
-Dealing with waste removals
-Conference Room set ups
-To maintain the general tidiness, cleanliness and safety of work areas utilised by the logistics personnel
-Provide a moving service to ensure all assets and materials directly allocated to staff are properly dismantled, packed and transported and re-installed at the new location.
Mail and Messenger
-Collection and distribution of internal and external mail and packages, secure mail, special and recorded deliveries etc.
-Provide a receipt and invoicing service, including goods inward checks, storage, packaging, stock control and accounting.
-To ensure stores are correctly receipted, unpackaged, checked, and stored where required or the BBC client is informed of its arrival.
-Printing and Reprographics: (site dependent)
-Operate high volume photocopiers and specialist printing equipment
-Collection of customers printing requirements.
-First line maintenance of copiers and the co-ordination and management of external maintenance.
-Operation of large format printers and copiers.
-Provide a finishing service for documents including guillotining, drilling and binding.
Conferencing and Events
-Set up managed meeting rooms for meetings
-Set up event spaces
Person, Knowledge skills & experience
-Able to communicate well.
-Flexible working approach.
-High level of personal integrity
-Ability to work under pressure
-Can work independently and with limited supervision
-Previous experience in a customer facing environment
-Manual Handling Skills
-Health and Safety, QA and Environmentally aware
-Good PC skills using Microsoft office suite of applications.