Visitor Reception Assistant
| Dyddiad hysbysebu: | 24 May 2024 |
|---|---|
| Oriau: | Part time |
| Dyddiad cau: | 23 June 2024 |
| Lleoliad: | CV37 6QW |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Shakespeare Birthplace Trust |
| Math o swydd: | Contract |
| Cyfeirnod swydd: | ATS 484 |
Crynodeb
The Shakespeare Birthplace Trust is looking for two Visitor Reception Assistants to work at Anne Hathaway’s Cottage and Shakespeare’s Birthplace to support us over the 2024 season. These are 26-hour fixed-term contracts from June 2024 to Sunday 3 November 2024.
As Visitor Reception Assistant you will be responsible for delivering excellent standards of visitor experience through a warm welcome and sharing of information to enhance visitors’ understanding of the offer. You will also contribute to the financial sustainability of the Trust by ensuring that opportunities are taken to maximise sales through an efficient and professional admission process leading to increased average admissions and secondary spends.
To be successful in this role you will have experience of working in a high profile, customer-facing operation, preferably a busy visitor attraction with a diverse audience. You will be used to delivering against a range of KPIs including financial and visitor satisfaction targets. A sound understanding of customer service principles, experience of using EPOS ticketing systems, and cash handling are also essential.
There is no closing date for applications. We will shortlist applications as they are received and close the recruitment campaign when the roles are filled.
If you would like to know more and to apply please go to our jobs website: https://jobs.shakespeare.org.uk
The Shakespeare Birthplace Trust is committed to promoting equality of opportunity and building a diverse and representative workforce.
As Visitor Reception Assistant you will be responsible for delivering excellent standards of visitor experience through a warm welcome and sharing of information to enhance visitors’ understanding of the offer. You will also contribute to the financial sustainability of the Trust by ensuring that opportunities are taken to maximise sales through an efficient and professional admission process leading to increased average admissions and secondary spends.
To be successful in this role you will have experience of working in a high profile, customer-facing operation, preferably a busy visitor attraction with a diverse audience. You will be used to delivering against a range of KPIs including financial and visitor satisfaction targets. A sound understanding of customer service principles, experience of using EPOS ticketing systems, and cash handling are also essential.
There is no closing date for applications. We will shortlist applications as they are received and close the recruitment campaign when the roles are filled.
If you would like to know more and to apply please go to our jobs website: https://jobs.shakespeare.org.uk
The Shakespeare Birthplace Trust is committed to promoting equality of opportunity and building a diverse and representative workforce.